What norstarboy125 said is accurate: the line that is automatically selected when the handset is picked up is programmed under Terminals & Sets > Line Access > Prime Line.
There is another thing to look for: the handset must be properly plugged into the handset jack (under the phone). No line is selected when the handset is plugged into the headset jack.
ok I think this is where I am going wrong. Sorry for being such a thick head
Feature **111111
Password 111111
Configuration
trunk/line data
show line 01
then it asks for either trunkdata or line data
trunk mode is Unspr line typeublic
configuration
1. trk/line data
show line 01
trunk data trunk mode:super
Dial Mode:Tone
Full AutoHold:N
Line DAta
Line Type: PoolA
Prine set:21
Aux. ringer:N
Auto Privacy:N
Go to 2. Line access- show set- press next until you see prime line then change it here to pool a. You have the line programming part done but now you have to do the set.
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