Automatic Ring Down Circuit Help?

[PBXJR]

G3V13

We have a ARD ring down circuit that was just installed by our CO between 2 of our offices.

Objective: To place a button of this ARD circuit on my company's traders deskphone so they can call remote trader/s at the other office.

The same ARD circuit works fine for straight analog phone but when you hit the CO Line on phone it rings fast busy?

Anything wrong in settings below,
PERSONAL CO LINE GROUP

Group Number: 1 Group Type: co CDR Reports? y
Group Name: QEG Ring Down Circuit TAC: 202
Security Code: Coverage Path: Data Restriction? n
Outgoing Display? n

TRUNK PARAMETERS
Trunk Type: loop-start Trunk Direction: two-way
Trunk Port: 01E1204 Disconnect Timing(msec): 500
Trunk Name: AT&T Trunk Termination: rc
Outgoing Dial Type: automatic Analog Loss Group: 6
Prefix-1? y Digital Loss Group: 11
Disconnect Supervision - In? y Call Still Held? n
Answer Supervision Timeout: 10 Receive Answer Supervision? n
Trunk Gain: high Country: 1
Charge Conversion: 1
Decimal Point: none
Currency Symbol:
Charge Type: units

PERSONAL CO LINE GROUP

ASSIGNED MEMBERS (Stations with a button for this PCOL Group)

Ext Name (first 26 characters) Ext Name (first 26 characters)
1: 1131 1131 Bednarczyk, James 9:
2: 10:
3: 11:
4: 12:
5: 13:
6: 14:
7: 15:
8: 16:

 

[Mitch672]

you have it programmed correctly, we set these up all the time. It should be working I would carefully check your wiring, and make sure you are wired to the correct port.

Also, we sometimes set these up as CO trunk ports, which then have an incomming destination of an X-ported station. This X-ported station uses "Hot Line" dialing to dial the FAC of the trunk. On the traders phone, you would set up an "abrdg-appr" of this X-ported station. this has 2 advantages, and 1 disadvantage:

Advantage: you can now "status" the trunk group to see if its in service, busy, out of service, etc.
Advantage: you can now control the ringing on the traders phone, since on the "abrdg-appr" you can choose "r" ring, "n" no ring, etc.

Disadvatange: It takes 1 RTU for the X-ported station

Mitch


AVAYA Certified Specialist

 

[PBXJR]

Mitch,

I removed the personal co trunk and created the following trunk group, I also created an x-ported station and bridged it to a test phone.

But still no luck, I will check my cross connects but believe those are good.

THANKS


display station 1264 Page 1 of 3
STATION

Extension: 1264 Lock Messages? n BCC: 0
Type: 500 Security Code: TN: 1
Port: X Coverage Path 1: COR: 1
Name: Ring Down Coverage Path 2: COS: 1
Hunt-to Station: Tests? y

STATION OPTIONS
Loss Group: 1 Message Waiting Indicator: none
Off Premises Station? n



Survivable COR: internal
Survivable Trunk Dest? y

STATION
SITE DATA
Room: Headset? n
Jack: Speaker? n
Cable: Mounting: d
Floor: Cord Length: 0
Building: Set Color:




ABBREVIATED DIALING
List1: personal 1 List2: group 4 List3: system

HOT LINE DESTINATION
Abbreviated Dialing List Number (From above 1, 2 or 3): 2
Dial Code: 71

Line Appearance: call-appr


TRUNK GROUP

Group Number: 1 Group Type: co CDR Reports: y
Group Name: OUTSIDE CALL COR: 1 TN: 1 TAC: 203
Direction: two-way Outgoing Display? y
Dial Access? y Busy Threshold: 99 Night Service:
Queue Length: 0 Country: 1 Incoming Destination: 1264
Comm Type: voice Auth Code? n Digit Absorption List:
Prefix-1? y Trunk Flash? n Toll Restricted? n

Trunk Type: loop-start
Group Type: co Trunk Type: loop-start

TRUNK PARAMETERS

Outgoing Dial Type: automatic
Trunk Termination: rc Disconnect Timing(msec): 500

Auto Guard? n Call Still Held? n Sig Bit Inversion: none
Analog Loss Group: 6 Digital Loss Group: 11
Trunk Gain: high

Disconnect Supervision - In? y Out? n Cyclical Hunt? n
Answer Supervision Timeout: 10 Receive Answer Supervision? n




RUNK FEATURES
ACA Assignment? n Measured: none
Maintenance Tests? y
Data Restriction? n

Abandoned Call Search? n
Suppress # Outpulsing? n

Charge Conversion: 1
Decimal Point: none
Currency Symbol:
Charge Type: units Receive Analog Incoming Call ID: disabled
Per Call CPN Blocking Code:
Per Call CPN Unblocking Code:

Outgoing ANI: Ds1 Echo Cancellation? n


ADMINISTRABLE TIMERS
Send Incoming/Outgoing Disconnect Timers to TN465 Ports? n
Incoming Disconnect(msec): 500 Outgoing Disconnect(msec): 500
Outgoing Dial Guard(msec): 1600
Incoming Glare Guard(msec): 1500 Outgoing Glare Guard(msec): 1500


Ringing Monitor(msec): 5200 Incoming Seizure(msec): 500
Outgoing End of Dial(sec): 10 Outgoing Seizure Response(sec): 5
Programmed Dial Pause(msec): 1500
Flash Length(msec): 540





END TO END SIGNALING
Tone(msec): 350 Pause(msec): 150

OUTPULSING INFORMATION
PPS: 10 Make(msec): 40 Break(msec): 60 PPM? n

TRUNK GROUP
Administered Members (min/max): 1/1
GROUP MEMBER ASSIGNMENTS Total Administered Members: 1

Port Code Sfx Name Night Mode Type Ans Delay
1: 01E1204 TN797
2:
3:
4:
5:
6:
7:
8:
9:
10:
11:
12:
13:
14:
15:



LIST TRACE

time data

11:47:03 idle station 1131 cid 0x152e
11:47:04 tone-receiver 01B0108 cid 0x1534
11:47:04 active station 1131 cid 0x1534
11:47:05 dial 203
11:47:05 term trunk-group 1 cid 0x1534

 

[PBXJR]

Below is a list trace of the Trunk Group, whenever I press the abridged ext w/the TAC.

It's hitting the port but its just Dead Air it should be ringing as soon a press the Abridged line appereance.


TRUNK GROUP STATUS

Member Port Service State Mtce Connected Ports
Busy

0001/001 01E1204 in-service/idle no

 

[ilikeavaya]

your trunk groups should be wats type, second page make it automatic.

 

[PBXJR]

It now works. THANKS


Below is configuration of the trunk group in case anyone has this same question later on.

Change trunk-group 1 Page 1 of 22
TRUNK GROUP

Group Number: 1 Group Type: co CDR Reports: y
Group Name: OUTSIDE CALL COR: 1 TN: 1 TAC: 203
Direction: two-way Outgoing Display? y
Dial Access? y Busy Threshold: 99 Night Service:
Queue Length: 0 Country: 1 Incoming Destination: 1264
Comm Type: voice Auth Code? n Digit Absorption List:
Prefix-1? y Trunk Flash? n Toll Restricted? n

Trunk Type: loop-start

Group Type: co Trunk Type: loop-start

TRUNK PARAMETERS

Outgoing Dial Type: automatic
Trunk Termination: rc Disconnect Timing(msec): 500

Auto Guard? n Call Still Held? n Sig Bit Inversion: none
Analog Loss Group: 6 Digital Loss Group: 11
Trunk Gain: high

Disconnect Supervision - In? y Out? n Cyclical Hunt? n
Answer Supervision Timeout: 10 Receive Answer Supervision? n
hange trunk-group 1 Page 3 of 22
TRUNK FEATURES
ACA Assignment? n Measured: none
Maintenance Tests? y
Data Restriction? n

Abandoned Call Search? n
Suppress # Outpulsing? n

Charge Conversion: 1
Decimal Point: none
Currency Symbol:
Charge Type: units Receive Analog Incoming Call ID: disabled
Per Call CPN Blocking Code:
Per Call CPN Unblocking Code:

Outgoing ANI:


Page 4 of 22
ADMINISTRABLE TIMERS
Send Incoming/Outgoing Disconnect Timers to TN465 Ports? n
Incoming Disconnect(msec): 500 Outgoing Disconnect(msec): 500
Outgoing Dial Guard(msec): 1600
Incoming Glare Guard(msec): 1500 Outgoing Glare Guard(msec): 1500


Ringing Monitor(msec): 5200 Incoming Seizure(msec): 500
Outgoing End of Dial(sec): 10 Outgoing Seizure Response(sec): 5
Programmed Dial Pause(msec): 1500
Flash Length(msec): 540





END TO END SIGNALING
Tone(msec): 350 Pause(msec): 150

OUTPULSING INFORMATION
PPS: 10 Make(msec): 40 Break(msec): 60 PPM? n

change trunk-group 1 Page 5 of 22
ATMS THRESHOLDS
TTL Type: 105-w-rl Far End Test No:
TTL Vendor: TTL Contact:
Trunk Vendor: Trunk Contact:
Trunk Length:
MARGINAL UNACCEPTABLE
Min Max Min Max
1004 Hz Loss: -2 21 -2 21

-Dev +Dev -Dev +Dev
404 Hz Loss: 9 9 9 9
2804 Hz Loss: 9 9 9 9

Maximum C Message Noise: 55 55
Maximum C Notched Noise: 74 74
Minimum SRL-HI: 0 0
Minimum SRL-LO: 0 0
Minimum ERL: 0 0

Allow ATMS Busyout, Error Logging and Alarming? n
nge trunk-group 1 Page 6 of 22
TRUNK GROUP
Administered Members (min/max): 1/1
GROUP MEMBER ASSIGNMENTS Total Administered Members: 1

Port Code Sfx Name Night Mode Type Ans Delay
1: 01E0901 TN797
2:
3:
4:
5:
6:
7:
8:
9:
10:
11:
12:
13:
14:
15:
ange station 1264 Page 1 of 3
STATION

Extension: 1264 Lock Messages? n BCC: 0
Type: 500 Security Code: TN: 1
Port: X Coverage Path 1: COR: 1
Name: Ring Down Coverage Path 2: COS: 1
Hunt-to Station: Tests? y

STATION OPTIONS
Loss Group: 1 Message Waiting Indicator: none
Off Premises Station? n



Survivable COR: internal
Survivable Trunk Dest? y

STATION
FEATURE OPTIONS
LWC Reception: spe
LWC Activation? y Coverage Msg Retrieval? y
LWC Log External Calls? n Auto Answer: none
CDR Privacy? n Data Restriction? n
Redirect Notification? y Call Waiting Indication: y
Per Button Ring Control? n Att. Call Waiting Indication: y
Bridged Call Alerting? n Distinctive Audible Alert? y
Switchhook Flash? n Adjunct Supervision? y
Ignore Rotary Digits? n
H.320 Conversion? n Per Station CPN - Send Calling Number?
Service Link Mode: as-needed
Multimedia Mode: basic Audible Message Waiting? n
MWI Served User Type:
AUDIX Name:
Coverage After Forwarding? s
Recall Rotary Digit? n Multimedia Early Answer? n

Emergency Location Ext: 1264
hange station 1264 Page 3 of 3
STATION
SITE DATA
Room: Headset? n
Jack: Speaker? n
Cable: Mounting: d
Floor: Cord Length: 0
Building: Set Color:




ABBREVIATED DIALING
List1: personal 1 List2: group 4 List3: system

HOT LINE DESTINATION
Abbreviated Dialing List Number (From above 1, 2 or 3): 2
Dial Code: 71

Line Appearance: call-appr