automated attendant 1

[nbcanada]

when set for AA can you set a button to manualy turn it off to answer the calls

 

[Pepperz]

Yep - Night service.

Pepperzgm at gmail dotte comm

 

[nbcanada]

sorry, didn't explain well,have 4 different company on the same merlin ,one is on AA the other 3 are being answered by the same receptionist,want to take one of the 3 and and put it on AA,but also be able to anwser manuly if need.while still answering the other two companys on regular basis.

 

[tdaugirdas]

Set the 2nd company up on it's own AA - so they can have their own announcement. I assume you have a voice mail overflow group now for AA1 - so just set another one up for AA2 - and give the overflow group as many seconds as you need it to ring before it flows to AA2.

Tom Daugirdas,
President
STCG, Inc.
stcg.com