I can't get the auto-in button to work on a phone for the agent to automatically log in by pressing it.
I looked at another phone where the Auto-in button works and I duplicated the station form. The only difference I noticed is the Auto answer: was on ACD, I changed that and the auto in is still not working, thank you.
I looked at another phone where the Auto-in button works and I duplicated the station form. The only difference I noticed is the Auto answer: was on ACD, I changed that and the auto in is still not working, thank you.