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Auto dial without any programation

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JuanMellado

Technical User
Jan 26, 2015
21
US
Hi Guys
I have a problem with my IPO 500 V2, a weird international number is dialing randomly in automatic, I did not program the action, also my ISP blocked my service because they detected many calls to Central America, I changed many short codes also all passwords, when the phone dial the number show the message "waiting for line". How or where can I check this kind of programing in order to delet it.
Thanks[peace]
 
I forgot say, when the phone is dialing this kind of numbers, in System Status looks like "ARS Main", and the call can get this state by 30 minutes.
Thanks
 
I think you'll find you're being/have been hacked, the system doesn't automatically callout :)

 
Adjust the firewall between IP Office and the internet, in security settings disable all features not used like TAPI, TFTP read/write etc.
Delete all service accounts not needed or at least disable them, use strong passwords of at least 12 characters with higs security.
Disable HTTP:// access, allow only HTTPS:// with certificates.
 
Thanks I think so, I'm checking the security settings[smile]
 
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