auto attendant coverage

[mccleanbavx]

I have an s8300 media server with voice mail. I have 2
reception extenions in a hunt group . Currently the incoming trunk goes to extension 790 with routes to aa in the voice mail, I want to program the incoming trunk to go to the hunt group for reception then if eith busy or not answered go to aa. I have tried this but keep getting the busy tone. i have tried vectors with the same result...

 

[Behind8ball]

Have you tried to make the hunt group extension 790, and then add the 2 reception ext to that hunt group, the coverage path for the hunt group should go to VM, the AA extension in VM should be 790.

So if a call comes over the incoming trunk, it should ring one of the receptionist phones, if no answer it should roll to VM.
Let me know if that works.

 

[mccleanbavx]

I was away for a few days I will try this tonight and let you know , thanks