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Attendant Group Priority

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IPOthermia

Vendor
Nov 22, 2006
191
US
I have two attendants in an attendant group on a system that is not tenant paritioned.
They both answer incoming calls for the whole organization.
I have not been able to find a way to make ATT 1 the first choice to get incoming calls if the position is available.
The system tends to load balance incoming traffic.
Any ideas?

Thanks.
Matt.
 
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