JMarine0811
MIS
Mitel 3300 MXeIII v. 14.0.0.97
ASU II, 24 port ONS x2
T1 Smart Jacks for LD and Local
Client required move from "phone room" that was occupied by systems for over 20 years, to new data center. T1 for local and LD.
Successful move to new location. New Smart Jacks and cable ran about a year ago in preparation for this event. Ran new Amphenol cables from data center to block, punched both down properly on 110 block. Punched down C4's properly. Test tone on each pair before and after punch down and C4 punch, all but 3 were good. ASU II connected with crossover cable to the 3300.
ISSUE... I moved system. Did not change any configurations. Connected everything, Everything came up as it should, Except ASU II of which I plugged in a standard cable instead of crossover. Plugged in proper cable, ASU II stopped blinking red. MXe III found the ASU II, all was great. Punched down elevator phones and tertiary alarm of building... dialed out fine. Started punching down FAX machines, dial out, faxes on other end gets fax... WRETURN FAX CANNOT RECEIVE. I double checked and toned all lines... they are leading to proper locations and on blocks AND I get tone and can dial out. I even switched one location on block by doing all proper settings in the controller... STILL CALL OUT... CANNOT RECEIVE.
Testing on block directly from Amphenols.... I can call out, cannot call IN to buttset.
I am fresh out of ideas on this, perhaps something simple I am missing.
Thanks in advance, I am going home because I have a headache trying to figure this one out.
ASU II, 24 port ONS x2
T1 Smart Jacks for LD and Local
Client required move from "phone room" that was occupied by systems for over 20 years, to new data center. T1 for local and LD.
Successful move to new location. New Smart Jacks and cable ran about a year ago in preparation for this event. Ran new Amphenol cables from data center to block, punched both down properly on 110 block. Punched down C4's properly. Test tone on each pair before and after punch down and C4 punch, all but 3 were good. ASU II connected with crossover cable to the 3300.
ISSUE... I moved system. Did not change any configurations. Connected everything, Everything came up as it should, Except ASU II of which I plugged in a standard cable instead of crossover. Plugged in proper cable, ASU II stopped blinking red. MXe III found the ASU II, all was great. Punched down elevator phones and tertiary alarm of building... dialed out fine. Started punching down FAX machines, dial out, faxes on other end gets fax... WRETURN FAX CANNOT RECEIVE. I double checked and toned all lines... they are leading to proper locations and on blocks AND I get tone and can dial out. I even switched one location on block by doing all proper settings in the controller... STILL CALL OUT... CANNOT RECEIVE.
Testing on block directly from Amphenols.... I can call out, cannot call IN to buttset.
I am fresh out of ideas on this, perhaps something simple I am missing.
Thanks in advance, I am going home because I have a headache trying to figure this one out.