Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Aspect ACD Whispers

Status
Not open for further replies.
andi45

andi45

Instructor
Sep 3, 2009
4
US
Is there a way to have whispers on internal transfers? I have been told that it is impossible to do--we must use back door numbers. I know the old Rockwell Spectrum switch allowed it, and so did the older Aspect acds
 
Sort by date Sort by votes
What?! Is this a Crystal Report question?

-LB
 
Upvote 0 Downvote
No--it is an ACD question. I need to know if the switch can provide whispers on internal transfers. If so, how is it programmed?
 
Upvote 0 Downvote
Okay, since you didn't seem to get it with LB's question, I'll ask it more bluntly. What does your question have to do with Crystal Reports since you posted in a Crystal forum?????

Lyle
 
Upvote 0 Downvote
Then you are in the wrong forum. Not sure what ACD is to even refer you to the correct forum. Try returning to the home page and checking out the forums listed there.

-LB
 
Upvote 0 Downvote
My apologies. I did not realize I was in a Crystal Reports forum. Thank you for your kindness.
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

PGFrank
  • Locked
  • Question
Aspect ratio of dynamically linked images
Replies
3
Views
37
PGFrank
PGFrank
DaBuggs
  • Locked
  • Question
CR 10 and Aspect Call Center Reports 3.0 dll issue
Replies
1
Views
19
synapsevampire
synapsevampire
bdjb
  • Locked
  • Question
Nortel ACD reports
Replies
0
Views
17
bdjb
bdjb

Part and Inventory Search

Sponsor

Back
Top