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Arggghh--I've been hijacked

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pnabby

pnabby

IS-IT--Management
Joined
Aug 29, 2004
Messages
46
Location
US
My home page has been hijacked and the default internet home page just says about blank, but I cannot change it back. I am also being inundated with popups.

PCCillian from Trend keeps telling me that I have the troj_uploader.f virus, and I keep quarentining it, yet I still keep getting it.

Where can I get Hijack This? Adaware and Spybot have done nothing to solve this problem.

I spent 2 weeks getting it off my laptop (my sister borrowed it and got it hijacked) and I don't want to keep fooling with this. This is a work computer and I need it clean.

Any help would me greatly appreciated.

Thanks,
Julie
 
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try this: faq760-4866

lemme know if this helps. peace! [peace]

kilroy [trooper]
philippines

"If the automobile had followed the same development cycle as the computer, a Rolls-Royce would today cost $100, get one million miles to the gallon, and explode once a year, killing everyone inside."
 
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I followed your advice. Unfortunately, I cannot run Hijack This. Everytime I run it, Windows encounters an error and shuts the application down.

Spyguard keeps telling me that my homepage has changed.

Help!!!
 
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did you run it in safe mode? what os are you using?


kilroy [trooper]
philippines

"If the automobile had followed the same development cycle as the computer, a Rolls-Royce would today cost $100, get one million miles to the gallon, and explode once a year, killing everyone inside."
 
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Have you got the latest version of HJT? Try this..


Then get AboutBuster from Major Geeks...


Load and run that in Safe Mode 2 or 3 times.

Once you're clean, get FireFox from..


Try searching this forum for about:blank - you'll be astounded at how many times this problem has been 'fixed', only for the User to return to their old careless surfing ways, still using IE6, then crying when they get A:B'd again!

Chris

Varium et mutabile semper Excel
 
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I finally got it to run. Here it is:

Logfile of HijackThis v1.99.0
Scan saved at 12:39:57 AM, on 12/22/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\WINDOWS\System32\hphmon05.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Trend Micro\Internet Security\pccguide.exe
C:\Program Files\Trend Micro\Internet Security\PCClient.exe
C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Kathy\My Documents\Spyware removal tools\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\bghkg.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\bghkg.dll/sp.html#28129
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\bghkg.dll/sp.html#28129
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {9FBCDEFF-A6FC-C42E-2DA5-84537095BAA5} - C:\WINDOWS\system32\applv32.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security\pccguide.exe"
O4 - HKLM\..\Run: [PCClient.exe] "C:\Program Files\Trend Micro\Internet Security\PCClient.exe"
O4 - HKLM\..\Run: [TM Outbreak Agent] "C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe" /run
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: SideFind - {10E42047-DEB9-4535-A118-B3F6EC39B807} - C:\Program Files\SideFind\sidefind.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.05p.com
O15 - Trusted Zone: *.awmdabest.com
O15 - Trusted Zone: *.clickspring.net
O15 - Trusted Zone: *.05p.com (HKLM)
O15 - Trusted Zone: *.awmdabest.com (HKLM)
O15 - Trusted Zone: *.clickspring.net (HKLM)
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: 206.161.124.130 (HKLM)
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - O17 - HKLM\System\CCS\Services\Tcpip\..\{AE0817A0-C87B-43B6-B5E3-FD258DB29E85}: NameServer = 205.152.175.254,205.152.0.5
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
O23 - Service: AOL Connectivity Service - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Trend Micro Personal Firewall - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Trend NT Realtime Service - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
O23 - Service: Trend Micro Proxy Service - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: ZESOFT - Unknown - C:\WINDOWS\zeta.exe
O23 - Service: Workstation NetLogon Service - Unknown - C:\WINDOWS\ipnd.exe (file missing)
 
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I would have hijack this fix the following :

C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\wuauclt.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\bghkg.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\bghkg.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\bghkg.dll/sp.html#28129
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {9FBCDEFF-A6FC-C42E-2DA5-84537095BAA5} - C:\WINDOWS\system32\applv32.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: SideFind - {10E42047-DEB9-4535-A118-B3F6EC39B807} - C:\Program Files\SideFind\sidefind.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O15 - Trusted Zone: *.05p.com
O15 - Trusted Zone: *.awmdabest.com
O15 - Trusted Zone: *.clickspring.net
O15 - Trusted Zone: *.05p.com (HKLM)
O15 - Trusted Zone: *.awmdabest.com (HKLM)
O15 - Trusted Zone: *.clickspring.net (HKLM)
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: 206.161.124.130 (HKLM)
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - O17 - HKLM\System\CCS\Services\Tcpip\..\{AE0817A0-C87B-43B6-B5E3-FD258DB29E85}: NameServer = 205.152.175.254,205.152.0.5
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ZESOFT - Unknown - C:\WINDOWS\zeta.exe
O23 - Service: Workstation NetLogon Service - Unknown - C:\WINDOWS\ipnd.exe (file missing)

Of course it is always difficult to know when you don't know the software used on the machine but stopping a lot of start up programs don't hurt anyway. I would also suspect more than one Trojan and reccommend Trend Micro's 'Sysclean' stand alone cleaner as this picks up more trojans than anything else I have used - including Stinger - you can download it at - then of course run Spybot and Adaware, clean all temp, temp internet files and cookies folders out.

Hope this helps!

Kes:)
 
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don't fix these , these are legitimate progs.

C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\wuauclt.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = HKLM\System\CCS\Services\Tcpip\..\{AE0817A0-C87B-43B6-B5E3-FD258DB29E85}: NameServer = 205.152.175.254,205.152.0.5
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe

khaz
 
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This is the reason I mentioned it is difficult to know without knowing the machine and the software you run - BUT - I can see no legitimate reason for the SQL to be a running process, the MDM.exe is more than likely a debug for your modem that is not necessary and I would be suspicious of the rest.

As a general rule, you do not NEED most stuff in start up that run in the background and they simply take resources from the running of your machine, if you want a program running in the background, then start it manually!!

% can't find anything that says this string is legitimate and would get rid personally

HKLM\System\CCS\Services\Tcpip\..\{AE0817A0-C87B-43B6-B5E3-FD258DB29E85}: NameServer = 205.152.175.254,205.152.0.5

khaz - can you be clearer why these are legitimate for me please?

Thanx

Kes:)
 
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C:\WINDOWS\System32\inetsrv\inetinfo.exe

"inetinfo.exe" belongs to Microsoft Internet Information Services (IIS) and is used for debugging."

BUT...

"Any malware can be named anything - so you should check where the files of the running processes are located on your disk. If a "non-Microsoft" .exe file is located in the C:\Windows or C:\Windows\System32 folder, then there is a high risk for a virus, spyware, trojan or worm infection!"

The tcpip one looks like it relates to LOP.com - a common and malicious hijacker

To me, it is better to kill things that are unnecessary than to risk constant reinfection..

Kes:)






 
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You can always check here ( ) for suspicious Processes, DLL's, and Folders...

I agree with Kesser on this one:

HKLM\System\CCS\Services\Tcpip\..\{AE0817A0-C87B-43B6-B5E3-FD258DB29E85}: NameServer = 205.152.175.254,205.152.0.5


@pnabby - run the immunization from SpyBot, aswell as Javacool's SpywareGuard, after cleaning... disable your ActiveX while you are at it...

and before doing a clean up of the system, disable System Restore, as some of the 'Nasties' out there like to use it to reinitialize themselves...



Ben

If it works don't fix it! If it doesn't use a sledgehammer...
 
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aboutbuster can also help with one of your issues.

-------------------------------------
It's 10 O'Clock ( somewhere! ).
Are your registry and data backed up?
 
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Success?

[blue]_ _--[/blue] [red]RIBEYZE[/red] [blue]--_ _[/blue]
 
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