archived database is blank 1

[thattekguy]

I had to reload software on an opt11. Before I did this I archived the database to my PCMCIA card, I put two on just incase.Software installed with no problem, I went to install my archived database which also said succesfull, reload to activate.I reloaded and my database is not here, I tried to restore from flash, that also seems to be blank.The pbx will not let me login with the original password, it wants 0000.Any ideas besides rebuilding everything from scratch.

 

[phonz1]

put the pcmcia card into your laptop and see if anything is on it, then start typing if there is no data...

 

[9201]

hmm, it won't let u log in using the default logi and passsword that mean you restore the customer database successful.

 

[thattekguy]

Yeah when I put it in the laptop the file size, on both archives is a big goose egg 0kb.My original PCMCIA card, the one i used to load the software from has a backup on it from when I loaded it thismorning, that file size is 6.97mb, but I tried to restore from flash and still got nada.Maybe I have a bad core card, I have to believe there is a database somewhere in here that can be restored.But in the meantime I am typing, I am waiting for my engineer to go in and take a look also.

 

[vtechv]

You say you put two on, which sounds to me like you're sure you've got a backup. How did you archive your database - BKO from LD 43?

How did you try to restore your database, during (at the end of) the software install or from within LD 43? If I recall correctly, the first should be done from the A slot and the second from the B slot.

 

[thattekguy]

Before I started I put PCMCIA Card(lets call it card #1) in slot A and went into ld143 and did a database archive, this I did twice to the same card.Then I loaded my software from PCMCIA card( well call it card #2) in slot A, Card #2 should have had the database backed up to it automatically..which I think it does because in my laptop it says that file size is 6.97mb, anyway after my software went in, I logged in to the PBX with the default pwd 0000, went into ld 143, put in card#1 into slot A, and restored archived database, this restored zip, even though it said it was succesful, after I reloaded it came back with nothing, still logging in with default PWD.I then tried to restore from Flash, which I used Card#2 for, the one with the 6.97 backup file on it, still same.

 

[thattekguy]

My engineer was able to restore from the flash drive, not sure what he did but it worked.