APPLICATION OF RECORDINGS

[JAVIERRS]

HAVE A PROBLEM WITH THE CONTACT STORE, TO REVISE THE RECORDINGS OF AN EXTENSION, THIS SHOWS ME THE 6 HOURS of phase, eg RECORDING MADE AT 2:00 PM AS THE CLOCK PC, and according to the STORE CONTACT ME SAYS THAT is 6:00 PM.
.0.27 RELEASE ALL THIS IN A SERVER IN WINDOWS SERVER 2008 STANDARD R3, THERE ANY STEP TO SOLVE THIS AND I correct hour appears

 

[phoneguy610]

English please

ddcommllc.com
Avaya/Toshiba/Nortel

ACIS

 

[phoneguy610]

If it is a time issue have you verified the server has the right time ?

ddcommllc.com
Avaya/Toshiba/Nortel

ACIS

 

[cruzades]

Sync you server's system time, it should be using same time zones.

 

[DoctorAurelius]

@phoneguy610 is close, the IP Office does have a tendency to lose time. However @cruzades seems more likely with the Time Zone being set incorrectly on the IP Office and VMP server.