App Server - User web self admin options

[VinylDave]

Hi All
Haven't been here in a while. Hope you are all doing and keeping well, albeit a bit older and wiser

I'm baffled on this one and having read through the manuals, install/admin/user, the only reference to this I can find is related to Server Edition, but in my case I have ip500v2 and 11.04 Centos6.10 app server.
So the issue is this:
Web user navigates to :
appserver1.theTaker.com/WebManagement/index.html
This is a web proxy that passes requests to client's app server.
From external the following shows:
Web Tab shows "Cloud Self-Administration"
Login screen shows:

​

Cloud Self-Administration

​

with these options in the drop-down:
1

Self-Administration​

- linking to enabled web services for the user
2

Customer Administration​

- linking to 7071 for app server management
3

Embedded Call Reporter​

- 404 - not found on embedded file server

From internal - using DNS splitting,
user navigates to the same URL, resolving to a private IP,
Web tab shows "IP Office Self-Administration", option 2 from above.
No option to change the application.
I's it related to secure certs I'm thinking? The local cert is self-signed so browser user has to install, but external users don't.

Thanks for reading,
Dave

 

[TomMills]

Hey!

Long time no speak!

What are you trying to get to? user self admin is on the IP500 itself, not the app server.

APSS/ACIS/ACSS-SME
not arrogant, just succinct.

 

[VinylDave]

Hi Tom,
Yes, very long time. Hope you are keeping well.
I was trying to understand how I get "Cloud Admin" versus "IP Office Self-Admin" when I connect to the external IP vs internal. I couldn't figure it out. Yes, self-admin is on the PBX but from external, which is routing to the app server, I get the options above.
I suspect my web proxy is causing it, which is nice to know.
I updated all the certs and tested again without the use of a web proxy,

https://recorder.theTaker.com

no port or /path returns "About IP Office R11" homepage with these options:

IP Office Application Server - Linux PC R11.0.4.2
System Name: AVAYA-APP-SRV
IP Address: recorder.theTaker.com
IP Office Web Manager
System Status
Call Reporter
Knowledge Base
Avaya Support
© 2000 – 2019 Avaya Inc. All rights reserved.

It's not an issue, I just couldn't replicate it happening, but sod that

Cheers
Dave