Anyone used the Online Upgrade?

[Virtualman9000]

I did a two-system 8.0 to 9.0 upgrade tonight (trunk gateway and user switch). Both Mxe's. Used the online upgrade due to a small window of downtime allowed. Switch 1 worked like a champ, while switch 2 stopped near the end. I ended up having to do a manual install, so my hour window turned into 2 1/2 hours. Anyone else had any problems? I have several systems that need upgrading, and I'd like to use it if it works reliably.

 

[Mitelpassion]

my first online upgrade also failed and I had to do a manual upgrade. consequently I've only used online upgrades and works like a charm. definately cuts down on hours spent on site afterhours and system downtime.

to today I still don't know what went wrong with my first one.

 

[tlpeter]

Probably no working ftp
That is aways the first thing i check because i have had much trouble with a virus scanner and firewall stopping th ftp server on my laptop




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[nytalkin]

before you start an on-line upgrade....Static the IP setting on your FTP server. After several ICP restarts during the upgrade occaisionally the IP gets lost if you reley on DHCP.

NO GOOD DEED GOES UNPUNISHED!

 

[RossBC]

I have only tried 2 online upgrades and both failed. it went through the procedures and when I was done, the inactive partition had the new software load and the active was still the old.
Both times I called Tech Support the next day and both times I talked to somebody that had never done an online upgrade. All they could do is read the same docs that I had access to.
have gone back to offline upgrades and will try again when they put out new docs or when I can talk to someone who actually has done a successful one.
an offline averages about 38 minutes and that is so much better than the old days when it took over 2 hours that I guess I am content to tell the customer that it will be around an hour and feel confident that I am telling them the truth.

 

[Virtualman9000]

After talking to tech support, they said NO ONE likes the online upgrade. They all use offline. I don't think I will use it again at a live site until I have had at least 3 done successfully in my lab. I'm going to upgrade our in-house switch to MCD 4 in the next few weeks - maybe I'll try online there. Thanks for the feedback.

 

[SXWizard]

We have been using the online upgrade since release 9 with no problems. Just make sure that the ftp server doing the upgrade keeps running as the controller will need it at the beginning and end of the upgrade.

 

[M1tel]

rel 9 and up have had no issues

 

[slapin]

Use it as it was introduced. No issues so far.

 

[Lundah]

When the online upgrade first came out, I found it was deleting the primary VM greeting on the embedded VM, I'm not sure if this has been fixed.

The other issue I ran across frequently was the license file not being preserved across partitions if I chose not to modify it. Simple fix to that: always un-check the "preserve license and options" setting, even if you aren't changing the licensing. This writes a new license file to the new partition every time.