Anyone noticed a slow down after install 2

[Thanatos13]

Hi There,
I'm using version 4.5 with SP1. I've noticed that the cpu time for mcafee is extremely high, also since installing, access to files is noticably slower. Anyone else noticed this problem before? If so do you know of a fix? Thanks in advance.

 

[Guest_imported]

Listen Fateswebb, if you could be bothered to READ my post you'll note that ALL THE LATEST PATCHES/ENGINE/DATS are installed and it is still taking 10 seconds for word and more for excell, so don't use that old techie excuse of you must have old versions. Most people here are on current versions and we have issues with McAfee, now if you have any other helpfull comments we are all ears, if not....pity

 

[KeyTech]

Fateswebb, I too have my clients on the latest versions, 4.5.1 with SP1, with engine 4160, and the latest DATS.
So according to you, they should work FINE....but it doesn't.

It will work fine however, if I don't use the DAT files that were released on the 22nd or 27th of March (Haven't tried the one for the 3rd of April yet). All PC's are Win98. Jay~

My new Tae Kwon Do website is up and running!!

http://www.airport-tkd.com

~KeyTech

 

[FatesWebb]

Well, I was talking to anyone in specific, just the thread as a whole, If your having problems with a specific software package in general you can use exclusions as a way to test the issue. If you have all the settings in the setup checked, then try disabling some and testing. do you have heuristics on? I will note also that a certain virus was added to the dats that is very hard to detect and only one other scanner can find it. this new detection DOES slow the scan time down some. I was added about 2 weeks ago If I recall correctly. if the problems occur in windows you can try excluding lnk files or other ones access by windows a lot. inbound and outbound scans both is redundant try disabling one or the other...

 

[jward]

Fateswebb,

I should be able to install and use the software out of the box without having to alter it. Disabling outbound, not scanning dll's and editing the registry shouldn't be considered as options. Windows 98 and NT have been out for a few years now and you would think Mcafee would have a solution to the problems at least with those OS's. I guess
if your dealing with only 1 system and you already wasted your money on the product you have to find a way to make it work. In the real world where we deal with hundreds of PC's in a network we need to find a solution that requires little to no administration.

Can you do that with Mcafee?

 

[FatesWebb]

Well with most software products I would agree, even though most products required patch out of box, or configurations after install. VIRUS software on the other hand HAS to be updated after install, and configured also. Mcafee has given you a layered defense against viruses. sometimes the redundancy is not acceptable to you as it causes a performance decrease. but it is virus software. so as far as running "out of box" as you say this is NOT a good idea, Viruses dont come in boxes, and in order to continue protection for them, you have to update your virusscan. as for excluding dlls written by other companies, sometimes you have to do that. this doesnt mean mcafee messed up. mcafee tests the product as good as they can. however microsoft has released bugged DLLs before, (spool32.dll being a great example) so if it is a problem that mcafee didnt see in testing, then they have made the program flexible enough to configure it to be compatible. and yes YOU CAN deploy solutions across a large network with mcafee. a number of different ways... I could list you probably 4 or more ways to do that... js error; 67 on line; 36 of signature.class

 

[AVChap]

There's no such thing as an "out of the box" AV program. EVERY (and I do mean EVERY) AV program needs some type of "configuration" or tweaking, if you may, to run "effectively". Installing an AV program and NOT UPDATING is almost as bad as not having one installed. No AV program is perfect (despite what some claim). Each one has its own little "quirks" which can be remedied either by updating, configuring or patching.

I agree with FatesWebb on all points. AV programs are supposed to be installed "conciously", not as an afterthought that you should have an AV program. And this conscious effort includes configuration.

AVChap

 

[jward]

I think your both (FatesWebb/AVChap) missing the point, The software (VirusScan/NetShield)should need some tweaking. What I have seen and I see a problem is the fact that I can create a Image of a system with VirusScan (Running Ok) dump
that image to 5 identical systems and have 3 out of 5 crash upon boot, And to head off the argument of images, I have also done the same test without images and the results were similar. Updates (Dats & Engines) should be transparent to the user and the administrator. Once the Management station is setup, I as a administrator should not have to worry about new dat's and engine's and my end users should not be concerned with downtime because a update to the virus software trashed their system. I see no common thread as to the problems I've experienced with VirusScan and It appears I'm not alone.

 

[FatesWebb]

unfortunatly mcafee doesnt support virusscan being installed from image, however there are other ways to deploy in an enterprise environment. js error; 67 on line; 36 of signature.class

 

[Guest_imported]

Yes, I noticed this problem on some PCs on our network. I fixed the problem by switching to Norton!

 

[Guest_imported]

Caleb

I wish we all could, but it's not cost effective as we're on a network, paid for the horrendously expensive licenses so gotta find a solution!
I'm afraid Fateswebb and avchap will defend to the hilt their techy speak and McAfee. Sorry chaps but it's def not a good or easy to configure as Nortons (the undefeated king of AV's)

 

[FatesWebb]

norton, charges for thier updates. also live update isnt automatic. last time I checked. so norton can get you in a mess. also with klez norton was way behind mcafee on protecting for this threat. as mcafee had it in the dats before the latest strands came out they were detected by the latest mcafee dats. AND FINALLY, you call norton the king? well mcafee holds the market share, so as far as who gets the most business its mcafee...

bith fight viruses and that is the bottom line... FatesWebb

if you do what I suggested it is not my fault...

 

[AVChap]

Disallusioned,

If you bothered to read on of my previous posts, I post here to offer help to people asking for it. I do not get paid by McAfee to do this.

Now, if you REALLY like Norton's product, we don't contest that. That's YOUR choice. There's a forum where you can help people who're having problems with your "Undefeated King of AVs."

What I (and probably FatesWebb as well) need is someone who THINKS he knows better and forces his opinions on others. This is a help forum, not a venue to air your grievances. If you want to complain about a product, email their customer service or technical support.

AVChap

 

[FatesWebb]

yeah AVChap, I mean really they both work and that is what matters. what matters is you have a virus scanner installed and updated so you dont get hammered. if you prefer norton then by all means get norton. it is a competitive business and just like ford and chevy everyone has thier favorite. but also like ford and chevy both get you to your destination...

so I do defend mcafee, It is my personal favorite. and I think AVChap knows why I like it so much hehe but really lets fix problems here and not dis mcafee or norton for that matter...

AVChap has helped many many users on here. out of his own kindness. and yes he probably has wasted a lot of time telling us all to load the latest versions or repeating hisself again and again. but you should realise this is FREE support for a product that has a FEE BASED support package. so be nice, or get your answers elswhere.
FatesWebb

if you do what I suggested it is not my fault...

 

[Guest_imported]

I have 50 computers who have a slowdown problem since installation of v4.5.1, after 5 or 6 hours system hang during 3s (mouse's not responding, even the clock stops!), work fine for 10s and hang again...
What can i do?

 

[AVChap]

As we've mentioned earlier, you might would want to check if you have "All Files" checked as the option in VShield. You might want to choose just "Default Files" only.

AVChap

 

[FatesWebb]

what is 3s and 10s? seconds? FatesWebb

if you do what I suggested it is not my fault...

 

[juggy]

I run Mcafee 4.5 and I have it fully sevice packed up to the hilt and I have to agree that it really has lost the plot. The PCs I use are all experiencing slowness. We have accepted this as the alternative isnt an option but I will say that disabling the log that mcafee creates helps a great deal especially on the slower PCs. I personally switched to a personal copy of Nortons and found it far superior and I used to be a big Mcafee fan.

 

[FatesWebb]

juggy there are many things you can do to speed up the program, on slower systems. I didnt know the logging slowed it down. You can however remove some of the redundancies. like the inbound files, or the heuristics, and the email and download scans. all this is redundancy... making your computer scan the same files twice, even three times before you access it. heuristics scanning scans for virus charactreristics, which can detect some unknown viruses. It however takes a considerable hit on preformance. also you can check default files, intead of all file of course it your system runs slow. FatesWebb

if you do what I suggested it is not my fault...

 

[ELBailey]

I have 4.5.1 and 4.5.1 SP1 installed on Win 98 and Win 2K Pro machines. Both run fine. I am having troulble with the ePO Agent on the machines. It acts like it has a memory leak and after 3-5 hours of PC use, the PC goes down. (98 only, Win 2K Pro is fine). I remove the agent and also the PC from the ePO Orchestrator Server and all is normal again. I have 20 or so older PC's, 166's that ePO agent just grind to a halt. All my servers run NetShield and I use GroupShield as well. NT and Win 2K installs are all just fine and have no problems, just the 98 installs do I have trouble.

 

[AVChap]

Which version of ePO are you using? The latest version is 2.5.1, which is 2.5 w/ SP1. Make sure you're running this version.

AVChap