Any reviews for Xima Chronicall or Datel CallSweet for use with R10.1 in SCN environment

[rgunther]

Hey guys... so just wanted to get some feedback from anyone who might be using Xima Chronicall or Datel's CallSweet for their Call management system - specifically in an SCN environment? We have 7 IP500v2 all running R10.1 with about 350 IP users - and are looking for Cradle to Grave type reporting; Real-time agent and group dashboards; and Emergency/911 dialing notifications. Been looking into a few, but really like these 2 products, and wanted to see if anyone else is using them in an SCN environment - and what there opinions might be?

Thanks,

 

[tlpeter]

I do not know Dates so I would go for Xima
Xima works great with SCN.

BAZINGA!

I'm not insane, my mother had me tested!

 

[koulioumbis]

Xima Rocks!!!! I have it on an SCN customer and works perfect.

Nikos

 

[RuuvanVadtel]

Can't recommend Xima enough. Go forth and Chronicall!

 

[rdoubrava]

I have used both products
Both work well

 

[gkittelson]

Xima is phenomenal, especially in a multi-system SCN environment and I can't recommend it enough. I loved it so much I became a reseller!

We also utilize the call recording functions with our T1 PRI connections to each IP Office and it works perfectly.

Guy