Another IP Office VM to Email Issue 1

[treyivy]

Hi everyone,
I have tried to do as much research as but I still can't get VM to email working again.

IPO 11.0.0.0, I was using SocketLabs for years and everything worked great until the end of September. I have rebooted, changed the SMTP settings to every combination I can think of.
I never had a DNS entered and it defaulted to google, 8.8.8.8. Thinking that was the issue I changed the DNS to my local router. I have a IP route 192.168.14.0, 255.255.255.0 - 192.168.43.225.

I find it odd it takes 2-3 tries before the DNS resolves.

I have used SMTP Diagnostics on my PC to test the various ports and configuration and everything works as it should using that info. Also tried it with the IP address the IPO resolves to and it works fine. I even tried another relay service which resulted in the same problem. I don't know what else to try. I am working to get 11.1 installed due to an issue where our call groups disappear when merging a configuration. That has been going on for months so I don't think that is what is causing the VM issue. Thanks again for any ideas.

Log below is with Call tab, check Email under Embedded Voicemail
Services tab, check SMTP
System tab, check Print and Prefix YYY-MM-DD and Prefix hh:mm:ss

2022-10-07T11:23:25 43927035mS PRN: LAW=U PRI=1, BRI=0, ALOG=8, VCOMP=20, MDM=0, WAN=0, MODU=1 LANM=0 CkSRC=9 VMAIL=1(VER=2 TYP=3) 1-X=0 CALLS=0(TOT=48)

********** Warning: Logging to Screen Started **********
2022-10-07T11:23:28 43930046mS PRN: Optimizing BTree Lists Completed...Started:43930045 Duration:1 Size:111 Attempted:111
2022-10-07T11:23:30 43932959mS SMTP: SMTPServer woken up... Session 00000000 Client 00000000 State 0 Q Size 1 current_message 00000000
2022-10-07T11:23:30 43932959mS SMTP: SMTPServer Initialise Session...
2022-10-07T11:23:30 43932959mS SMTP: SMTPServer Initiating FQDN resolution for [smtp.socketlabs.com] using configured DNS server.
2022-10-07T11:23:30 43932959mS SMTP: SMTPServer snoozing...
2022-10-07T11:23:31 43933018mS SMTP: SMTPServer callback invoked from DNS server.

********** SysMonitor v11.0.4.0.0 build 74 [connected to 192.168.43.1 (UCCAvaya)] **********
2022-10-07T11:23:37 43939028mS PRN: Monitor Status IP 500 V2 11.0.0.0.0 build 849
2022-10-07T11:23:37 43939029mS PRN: LAW=U PRI=1, BRI=0, ALOG=8, VCOMP=20, MDM=0, WAN=0, MODU=1 LANM=0 CkSRC=9 VMAIL=1(VER=2 TYP=3) 1-X=0 CALLS=0(TOT=48)
2022-10-07T11:23:45 43947963mS SMTP: SMTPServer woken up... Session 00000000 Client 00000000 State 1 Q Size 1 current_message 00000000
2022-10-07T11:23:45 43947963mS SMTP: SMTPServer has resolved FQDN [smtp.socketlabs.com] to IP address [142.0.189.0].
2022-10-07T11:23:45 43947963mS SMTP: Initialising communications to SMTP Server [IP Address = 142.0.189.0, port 2525)
2022-10-07T11:23:45 43947963mS SMTP: EMail list is now 1 records long
2022-10-07T11:23:45 43947963mS SMTP: SMTPServer Connecting... Session f177739c Client f4ea12f0 tls 0
2022-10-07T11:23:45 43947963mS SMTP: SMTPServer snoozing...

********** SysMonitor v11.0.4.0.0 build 74 [connected to 192.168.43.1 (UCCAvaya)] **********
2022-10-07T11:25:37 44059161mS PRN: Monitor Status IP 500 V2 11.0.0.0.0 build 849
2022-10-07T11:25:37 44059161mS PRN: LAW=U PRI=1, BRI=0, ALOG=8, VCOMP=20, MDM=0, WAN=0, MODU=1 LANM=0 CkSRC=9 VMAIL=1(VER=2 TYP=3) 1-X=0 CALLS=0(TOT=48)
2022-10-07T11:25:47 44069963mS SMTP: SMTPSender ClientDestroyed... Client f4ea12f0
2022-10-07T11:25:47 44069963mS SMTP: SMTPSender ~SMTPTCPSession... Session f177739c Client 00000000
2022-10-07T11:25:47 44069963mS SMTP: SMTPServer Connection Closed... Session f177739c Client 00000000
2022-10-07T11:25:47 44069963mS SMTP: SMTPServer Snoozing for 5 minutes...

********** SysMonitor v11.0.4.0.0 build 74 [connected to 192.168.43.1 (UCCAvaya)] **********
2022-10-07T11:30:39 44360595mS PRN: Monitor Status IP 500 V2 11.0.0.0.0 build 849
2022-10-07T11:30:39 44360595mS PRN: LAW=U PRI=1, BRI=0, ALOG=8, VCOMP=20, MDM=0, WAN=0, MODU=1 LANM=0 CkSRC=9 VMAIL=1(VER=2 TYP=3) 1-X=0 CALLS=0(TOT=49)
2022-10-07T11:30:48 44369965mS SMTP: SMTPServer woken up... Session 00000000 Client 00000000 State 0 Q Size 1 current_message 00000000
2022-10-07T11:30:48 44369965mS SMTP: SMTPServer Initialise Session...
2022-10-07T11:30:48 44369966mS SMTP: SMTPServer Initiating FQDN resolution for [smtp.socketlabs.com] using configured DNS server.
2022-10-07T11:30:48 44369966mS SMTP: SMTPServer snoozing...
2022-10-07T11:30:48 44369995mS SMTP: SMTPServer callback invoked from DNS server.

********** SysMonitor v11.0.4.0.0 build 74 [connected to 192.168.43.1 (UCCAvaya)] **********
2022-10-07T11:30:51 44372602mS PRN: Monitor Status IP 500 V2 11.0.0.0.0 build 849
2022-10-07T11:30:51 44372602mS PRN: LAW=U PRI=1, BRI=0, ALOG=8, VCOMP=20, MDM=0, WAN=0, MODU=1 LANM=0 CkSRC=9 VMAIL=1(VER=2 TYP=3) 1-X=0 CALLS=0(TOT=49)

********** SysMonitor v11.0.4.0.0 build 74 [connected to 192.168.43.1 (UCCAvaya)] **********
2022-10-07T11:31:03 44384606mS PRN: Monitor Status IP 500 V2 11.0.0.0.0 build 849
2022-10-07T11:31:03 44384606mS PRN: LAW=U PRI=1, BRI=0, ALOG=8, VCOMP=20, MDM=0, WAN=0, MODU=1 LANM=0 CkSRC=9 VMAIL=1(VER=2 TYP=3) 1-X=0 CALLS=0(TOT=49)
2022-10-07T11:31:03 44384968mS SMTP: SMTPServer woken up... Session 00000000 Client 00000000 State 1 Q Size 1 current_message 00000000
2022-10-07T11:31:03 44384968mS SMTP: SMTPServer is waiting on DNS server to resolve FQDN [smtp.socketlabs.com] - Retry 1 of 8.
2022-10-07T11:31:03 44384968mS SMTP: SMTPServer snoozing...

********** SysMonitor v11.0.4.0.0 build 74 [connected to 192.168.43.1 (UCCAvaya)] **********
2022-10-07T11:31:15 44396603mS PRN: Monitor Status IP 500 V2 11.0.0.0.0 build 849
2022-10-07T11:31:15 44396604mS PRN: LAW=U PRI=1, BRI=0, ALOG=8, VCOMP=20, MDM=0, WAN=0, MODU=1 LANM=0 CkSRC=9 VMAIL=1(VER=2 TYP=3) 1-X=0 CALLS=0(TOT=49)
2022-10-07T11:31:18 44399968mS SMTP: SMTPServer woken up... Session 00000000 Client 00000000 State 1 Q Size 1 current_message 00000000
2022-10-07T11:31:18 44399969mS SMTP: SMTPServer is waiting on DNS server to resolve FQDN [smtp.socketlabs.com] - Retry 2 of 8.
2022-10-07T11:31:18 44399969mS SMTP: SMTPServer snoozing...
2022-10-07T11:31:24 44405034mS SMTP: SMTPServer callback invoked from DNS server.

********** SysMonitor v11.0.4.0.0 build 74 [connected to 192.168.43.1 (UCCAvaya)] **********
2022-10-07T11:31:27 44408608mS PRN: Monitor Status IP 500 V2 11.0.0.0.0 build 849
2022-10-07T11:31:27 44408608mS PRN: LAW=U PRI=1, BRI=0, ALOG=8, VCOMP=20, MDM=0, WAN=0, MODU=1 LANM=0 CkSRC=9 VMAIL=1(VER=2 TYP=3) 1-X=0 CALLS=0(TOT=49)
2022-10-07T11:31:33 44414971mS SMTP: SMTPServer woken up... Session 00000000 Client 00000000 State 1 Q Size 1 current_message 00000000
2022-10-07T11:31:33 44414972mS SMTP: SMTPServer has resolved FQDN [smtp.socketlabs.com] to IP address [142.0.191.0].
2022-10-07T11:31:33 44414972mS SMTP: Initialising communications to SMTP Server [IP Address = 142.0.191.0, port 2525)
2022-10-07T11:31:33 44414972mS SMTP: EMail list is now 1 records long
2022-10-07T11:31:33 44414972mS SMTP: SMTPServer Connecting... Session f1777344 Client f4ea12f0 tls 0
2022-10-07T11:31:33 44414972mS SMTP: SMTPServer snoozing...

********** SysMonitor v11.0.4.0.0 build 74 [connected to 192.168.43.1 (UCCAvaya)] **********
2022-10-07T11:31:39 44420642mS PRN: Monitor Status IP 500 V2 11.0.0.0.0 build 849
2022-10-07T11:31:39 44420642mS PRN: LAW=U PRI=1, BRI=0, ALOG=8, VCOMP=20, MDM=0, WAN=0, MODU=1 LANM=0 CkSRC=9 VMAIL=1(VER=2 TYP=3) 1-X=0 CALLS=0(TOT=49)

********** SysMonitor v11.0.4.0.0 build 74 [connected to 192.168.43.1 (UCCAvaya)] **********
2022-10-07T11:31:50 44432699mS PRN: Monitor Status IP 500 V2 11.0.0.0.0 build 849
2022-10-07T11:31:50 44432699mS PRN: LAW=U PRI=1, BRI=0, ALOG=8, VCOMP=20, MDM=0, WAN=0, MODU=1 LANM=0 CkSRC=9 VMAIL=1(VER=2 TYP=3) 1-X=0 CALLS=0(TOT=49)

********** SysMonitor v11.0.4.0.0 build 74 [connected to 192.168.43.1 (UCCAvaya)] **********
2022-10-07T11:33:26 44528863mS PRN: Monitor Status IP 500 V2 11.0.0.0.0 build 849
2022-10-07T11:33:26 44528863mS PRN: LAW=U PRI=1, BRI=0, ALOG=8, VCOMP=20, MDM=0, WAN=0, MODU=1 LANM=0 CkSRC=9 VMAIL=1(VER=2 TYP=3) 1-X=0 CALLS=0(TOT=49)
2022-10-07T11:33:34 44536972mS SMTP: SMTPSender ClientDestroyed... Client f4ea12f0
2022-10-07T11:33:34 44536972mS SMTP: SMTPSender ~SMTPTCPSession... Session f1777344 Client 00000000
2022-10-07T11:33:34 44536972mS SMTP: SMTPServer Connection Closed... Session f1777344 Client 00000000
2022-10-07T11:33:34 44536972mS SMTP: SMTPServer Snoozing for 5 minutes...

********** SysMonitor v11.0.4.0.0 build 74 [connected to 192.168.43.1 (UCCAvaya)] **********
2022-10-07T11:36:28 44710972mS PRN: Monitor Status IP 500 V2 11.0.0.0.0 build 849
2022-10-07T11:36:28 44710972mS PRN: LAW=U PRI=1, BRI=0, ALOG=8, VCOMP=20, MDM=0, WAN=0, MODU=1 LANM=0 CkSRC=9 VMAIL=1(VER=2 TYP=3) 1-X=0 CALLS=1(TOT=50)

********** SysMonitor v11.0.4.0.0 build 74 [connected to 192.168.43.1 (UCCAvaya)] **********
2022-10-07T11:36:40 44722973mS PRN: Monitor Status IP 500 V2 11.0.0.0.0 build 849
2022-10-07T11:36:40 44722973mS PRN: LAW=U PRI=1, BRI=0, ALOG=8, VCOMP=20, MDM=0, WAN=0, MODU=1 LANM=0 CkSRC=9 VMAIL=1(VER=2 TYP=3) 1-X=0 CALLS=1(TOT=50)

********** SysMonitor v11.0.4.0.0 build 74 [connected to 192.168.43.1 (UCCAvaya)] **********
2022-10-07T11:36:52 44734979mS PRN: Monitor Status IP 500 V2 11.0.0.0.0 build 849
2022-10-07T11:36:52 44734979mS PRN: LAW=U PRI=1, BRI=0, ALOG=8, VCOMP=20, MDM=0, WAN=0, MODU=1 LANM=0 CkSRC=9 VMAIL=1(VER=2 TYP=3) 1-X=0 CALLS=1(TOT=50)

********** SysMonitor v11.0.4.0.0 build 74 [connected to 192.168.43.1 (UCCAvaya)] **********
2022-10-07T11:37:04 44747005mS PRN: Monitor Status IP 500 V2 11.0.0.0.0 build 849
2022-10-07T11:37:04 44747005mS PRN: LAW=U PRI=1, BRI=0, ALOG=8, VCOMP=20, MDM=0, WAN=0, MODU=1 LANM=0 CkSRC=9 VMAIL=1(VER=2 TYP=3) 1-X=0 CALLS=1(TOT=50)

********** SysMonitor v11.0.4.0.0 build 74 [connected to 192.168.43.1 (UCCAvaya)] **********
2022-10-07T11:37:17 44759002mS PRN: Monitor Status IP 500 V2 11.0.0.0.0 build 849
2022-10-07T11:37:17 44759002mS PRN: LAW=U PRI=1, BRI=0, ALOG=8, VCOMP=20, MDM=0, WAN=0, MODU=1 LANM=0 CkSRC=9 VMAIL=1(VER=2 TYP=3) 1-X=0 CALLS=1(TOT=50)
2022-10-07T11:37:28 44770084mS PRN: Optimizing BTree Lists Completed...Started:44770083 Duration:1 Size:113 Attempted:113

********** SysMonitor v11.0.4.0.0 build 74 [connected to 192.168.43.1 (UCCAvaya)] **********
2022-10-07T11:37:29 44771008mS PRN: Monitor Status IP 500 V2 11.0.0.0.0 build 849
2022-10-07T11:37:29 44771008mS PRN: LAW=U PRI=1, BRI=0, ALOG=8, VCOMP=20, MDM=0, WAN=0, MODU=1 LANM=0 CkSRC=9 VMAIL=1(VER=2 TYP=3) 1-X=0 CALLS=1(TOT=50)

********** SysMonitor v11.0.4.0.0 build 74 [connected to 192.168.43.1 (UCCAvaya)] **********
2022-10-07T11:37:41 44783007mS PRN: Monitor Status IP 500 V2 11.0.0.0.0 build 849
2022-10-07T11:37:41 44783007mS PRN: LAW=U PRI=1, BRI=0, ALOG=8, VCOMP=20, MDM=0, WAN=0, MODU=1 LANM=0 CkSRC=9 VMAIL=1(VER=2 TYP=3) 1-X=0 CALLS=1(TOT=50)

********** SysMonitor v11.0.4.0.0 build 74 [connected to 192.168.43.1 (UCCAvaya)] **********
2022-10-07T11:38:29 44831121mS PRN: Monitor Status IP 500 V2 11.0.0.0.0 build 849
2022-10-07T11:38:29 44831121mS PRN: LAW=U PRI=1, BRI=0, ALOG=8, VCOMP=20, MDM=0, WAN=0, MODU=1 LANM=0 CkSRC=9 VMAIL=1(VER=2 TYP=3) 1-X=0 CALLS=1(TOT=50)
2022-10-07T11:38:34 44836974mS SMTP: SMTPServer woken up... Session 00000000 Client 00000000 State 0 Q Size 1 current_message 00000000
2022-10-07T11:38:34 44836974mS SMTP: SMTPServer Initialise Session...
2022-10-07T11:38:34 44836974mS SMTP: SMTPServer Initiating FQDN resolution for [smtp.socketlabs.com] using configured DNS server.
2022-10-07T11:38:34 44836974mS SMTP: SMTPServer snoozing...
2022-10-07T11:38:35 44837001mS SMTP: SMTPServer callback invoked from DNS server.

********** SysMonitor v11.0.4.0.0 build 74 [connected to 192.168.43.1 (UCCAvaya)] **********
2022-10-07T11:38:41 44843153mS PRN: Monitor Status IP 500 V2 11.0.0.0.0 build 849
2022-10-07T11:38:41 44843153mS PRN: LAW=U PRI=1, BRI=0, ALOG=8, VCOMP=20, MDM=0, WAN=0, MODU=1 LANM=0 CkSRC=9 VMAIL=1(VER=2 TYP=3) 1-X=0 CALLS=1(TOT=50)
2022-10-07T11:38:41 44843437mS PRN: Service Access Connection from 192.168.14.138(50817) to Port 80
2022-10-07T11:38:50 44851974mS SMTP: SMTPServer woken up... Session 00000000 Client 00000000 State 1 Q Size 1 current_message 00000000
2022-10-07T11:38:50 44851975mS SMTP: SMTPServer is waiting on DNS server to resolve FQDN [smtp.socketlabs.com] - Retry 1 of 8.
2022-10-07T11:38:50 44851975mS SMTP: SMTPServer snoozing...

********** SysMonitor v11.0.4.0.0 build 74 [connected to 192.168.43.1 (UCCAvaya)] **********
2022-10-07T11:38:54 44855138mS PRN: Monitor Status IP 500 V2 11.0.0.0.0 build 849
2022-10-07T11:38:54 44855138mS PRN: LAW=U PRI=1, BRI=0, ALOG=8, VCOMP=20, MDM=0, WAN=0, MODU=1 LANM=0 CkSRC=9 VMAIL=1(VER=2 TYP=3) 1-X=0 CALLS=1(TOT=50)
2022-10-07T11:39:01 44862232mS PRN: Service Access Connection from 192.168.14.138(50822) to Port 80
2022-10-07T11:39:05 44866976mS SMTP: SMTPServer woken up... Session 00000000 Client 00000000 State 1 Q Size 1 current_message 00000000
2022-10-07T11:39:05 44866976mS SMTP: SMTPServer is waiting on DNS server to resolve FQDN [smtp.socketlabs.com] - Retry 2 of 8.
2022-10-07T11:39:05 44866976mS SMTP: SMTPServer snoozing...

********** SysMonitor v11.0.4.0.0 build 74 [connected to 192.168.43.1 (UCCAvaya)] **********
2022-10-07T11:39:06 44867190mS PRN: Monitor Status IP 500 V2 11.0.0.0.0 build 849
2022-10-07T11:39:06 44867190mS PRN: LAW=U PRI=1, BRI=0, ALOG=8, VCOMP=20, MDM=0, WAN=0, MODU=1 LANM=0 CkSRC=9 VMAIL=1(VER=2 TYP=3) 1-X=0 CALLS=1(TOT=50)
2022-10-07T11:39:11 44872043mS SMTP: SMTPServer callback invoked from DNS server.

********** SysMonitor v11.0.4.0.0 build 74 [connected to 192.168.43.1 (UCCAvaya)] **********
2022-10-07T11:39:18 44879221mS PRN: Monitor Status IP 500 V2 11.0.0.0.0 build 849
2022-10-07T11:39:18 44879221mS PRN: LAW=U PRI=1, BRI=0, ALOG=8, VCOMP=20, MDM=0, WAN=0, MODU=1 LANM=0 CkSRC=9 VMAIL=1(VER=2 TYP=3) 1-X=0 CALLS=1(TOT=50)
2022-10-07T11:39:20 44881979mS SMTP: SMTPServer woken up... Session 00000000 Client 00000000 State 1 Q Size 1 current_message 00000000
2022-10-07T11:39:20 44881980mS SMTP: SMTPServer has resolved FQDN [smtp.socketlabs.com] to IP address [142.0.189.0].
2022-10-07T11:39:20 44881980mS SMTP: Initialising communications to SMTP Server [IP Address = 142.0.189.0, port 2525)
2022-10-07T11:39:20 44881980mS SMTP: EMail list is now 1 records long
2022-10-07T11:39:20 44881980mS SMTP: SMTPServer Connecting... Session f17776e0 Client f17548d8 tls 0
2022-10-07T11:39:20 44881980mS SMTP: SMTPServer snoozing...

 

[treyivy]

Now that it is after hours I was able to try a few more things:

Created a Gmail account and followed the instructions dagwoodsystems posted...No luck

Deleted all SMTP settings, rebooted and added socketlabs.com back...nothing.

From the file manager I deleted all the VM files, rebooted...nothing

I changed some settings in the monitor and have a bit more detials. I am still at a loss.

Thanks Again Everyone!

********** SysMonitor v11.0.4.0.0 build 74 [connected to 192.168.43.1 (UCCAvaya)] **********
2022-10-07T18:43:38 139051mS PRN: Monitor Status IP 500 V2 11.0.0.0.0 build 849
2022-10-07T18:43:38 139051mS PRN: LAW=U PRI=1, BRI=0, ALOG=8, VCOMP=20, MDM=0, WAN=0, MODU=1 LANM=0 CkSRC=9 VMAIL=1(VER=2 TYP=3) 1-X=0 CALLS=1(TOT=3)
2022-10-07T18:43:47 149375mS PRN: Confer DSP: channel 0 disabled DTMF detector 0(0)
2022-10-07T18:43:47 149375mS PRN: Confer DSP: channel 0: freed DTMF detector 0, 24 free
2022-10-07T18:43:47 149385mS PRN: rtpRelayFilter close rc: 0 rtpRelayId: 1
2022-10-07T18:43:47 149463mS LVM(email): VM Email request added to queue - size = 1
2022-10-07T18:43:47 149469mS LVM(email): LvmEmailManager woken up...
2022-10-07T18:43:47 149469mS LVM(email): LvmEmailManager ProcessNewMessage: From(314) To(Ivy Remote) Mode(2)
2022-10-07T18:43:48 150226mS LVM(email): Send SMTP message
2022-10-07T18:43:48 150229mS SMTP: SMTPServer New Email...
2022-10-07T18:43:48 150229mS LVM(email): LvmEmailManager ProcessNewMessage: Message start(247dd) 1st read(247dd) end read(2491e) audio(24ad1) end(24ad5) duration(760) audio size(112000)
2022-10-07T18:43:48 150229mS LVM(email): LvmEmailManager snoozing...
2022-10-07T18:43:48 150234mS SMTP: SMTPServer woken up... Session 00000000 Client 00000000 State 0 Q Size 1 current_message 00000000
2022-10-07T18:43:48 150235mS SMTP: SMTPServer Initialise Session...
2022-10-07T18:43:48 150235mS SMTP: SMTPServer Initiating FQDN resolution for [smtp.socketlabs.com] using configured DNS server.
2022-10-07T18:43:48 150235mS SMTP: SMTPServer snoozing...
2022-10-07T18:43:48 150289mS SMTP: SMTPServer callback invoked from DNS server.
2022-10-07T18:43:48 150290mS SMTP: SMTPServer woken up... Session 00000000 Client 00000000 State 1 Q Size 1 current_message 00000000
2022-10-07T18:43:48 150290mS SMTP: SMTPServer has resolved FQDN [smtp.socketlabs.com] to IP address [142.0.189.0].
2022-10-07T18:43:48 150291mS SMTP: Initialising communications to SMTP Server [IP Address = 142.0.189.0, port 2525)
2022-10-07T18:43:48 150291mS SMTP: EMail list is now 1 records long
2022-10-07T18:43:48 150291mS SMTP: SMTPServer Connecting... Session f4e16028 Client f4eab624 tls 0
2022-10-07T18:43:48 150291mS SMTP: SMTPServer snoozing...

 

[dagwoodsystems]

The trace is a bit hairy to parse, but so much of it looks right to me: Init, resolve DNS, send and snooze.

Hopefully you chose Copy rather than Forward, so there is evidence that a voicemail was actually recorded. I know...that's a cheap answer. A better one would be to make absolutely sure that you're using the correct Port Number.

I also find the resolve retries very odd. Does this mean that voicemail-to-email works intermittently or still just not at all?

I'm glad you tried my cheater because I have had to revisit several of our old IPOs (going back to 9.1) and have been able to get them to play really well with Gmail. I wrote the steps and then followed them myself before posting. I don't think I missed anything.

Tim Alberstein

 

[Rhinorhino]

I also tried the new Gmail 2Step verification procedure and could not get it to work either.

 

[Rhinorhino]

The Gmail steps did not exactly match their screen.

 

[pccsipoffice]

Take a look at the FAQ I created. It may help.

https://www.tek-tips.com/faqs.cfm?fid=8774

http://WWW.MC-COMMUNICATIONS.NET

 

[treyivy]

Hi Dagwoodsystems, thanks for the reply.

It had worked great for two years without issue. Once it quit around 9/30 it hasn't worked since.

I did have everyone set to forward and not copy. It records the message because when it doesn't send it seems to be smart enough to store the message the traditional way. Which plays back on the phone fine.

I am thinking it is some sort of corruption in that portion of the system. I am thinking about changing the type of VM then switching back to essentials.

Since I am working to get it updated to 11.1 that might be the ultimate fix.

Thanks Again!
Trey