pitochueco
Technical User
I have a cov ans. group set up as follows:
line 555-1111 rings into sta 2000, which is an x port. Station 2000's coverage path is cov path 4, which uses coverage answer group 4 to ring stations 2001, 2002 and 2003.
All phones are set up to have bridged appearances of each others lines.
If a call comes into the cov ans group, and is answered by 2001 and placed on hold, 2002 or 2003 are not able to pickup that held call.
Thanks
line 555-1111 rings into sta 2000, which is an x port. Station 2000's coverage path is cov path 4, which uses coverage answer group 4 to ring stations 2001, 2002 and 2003.
All phones are set up to have bridged appearances of each others lines.
If a call comes into the cov ans group, and is answered by 2001 and placed on hold, 2002 or 2003 are not able to pickup that held call.
Thanks