Annoucement Issue

[diegosaletti]

Hi guys!

I have a annoucements that are not heard, this annoucements make parts of the audio-group.

When I make a call, this keep ringing about 40 seconds before the announcement playing.

This issue is intermittent, hour the annoucement is heard directly, hour is not.

Any ideia?

tks!

 

[4merAvaya]

Make sure the .wav file is loaded to all of the VAL resources in the audio group. You can do either 'list directory board [VAL slot] /annc' or 'list integrated-annc-boards [VAL slot]'.

Kevin

 

[snajo617]

Is this part of a vector? Sounds like some time of day could be off.