Amend Static IP on phones

[ben1234zz]

Hi

We have some 4625SW IP phones which were configured with static IPs, which we need to reconfigure.

* on boot does not work (as no DHCP prompt) and Hold A D D R # does not work when booted?

How can we amend the static IP addresses?

Thanks
B

 

[Bas1234]

Hold V I E W #

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

 

[tlpeter]

For reconfigure then press "hold" and type clear (25327)
This will erase all settings on the phone and reboot
Then you should be able to press the *


ACA - Implement IP Office
ACS - Implement IP Office
ACA - Implement IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[smithm03IP]

I always use the mute button and not the hold key. so try mute 2337#

 

[tlpeter]

Try mute 25327 (clear)


ACA - Implement IP Office
ACS - Implement IP Office
ACA - Implement IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[ben1234zz]

Hi

Thanks for your posts, but no luck at all. I have tried all your suggestions both when the phone has booted connected to the phone system and by making the TFTP server unavailable and trying it after boot.

Thanks
B

 

[Bas1234]

turn off the headset function on the IPphone, otherwise the HOLD xxxx # will not work.

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

 

[akb1111]

i had the same problem with some 4620SWIP sets. the phone would not let me press the * button to reprogram the phone settings. i had to unplug the phone and keep pressing the * button from boot up. i was able to then set the phone up. i tried to do the "mute clear" and other commands, but they did not help.

hope this helps.

 

[ben1234zz]

Hi

Thanks again for your posts, however headset function is not switched on and i have tried pressing * repeatedly on boot and holding down * but still no luck

Thanks
B

 

[intrigrant]

That is because the phone once loaded a 46xxsettings file were the administration options have been disabled.
The only way to reset these options is to enable the administration options in the 46xxsettings file and reload the settings in the extension

############# LOCAL PROCEDURE ACCESS SETTINGS ############
##
## Restrict Local Procedure Access
## Controls whether local (dial pad) procedures can be
## used to administer the telephone.
## 0 means local procedures can be accessed from the
## telephone.
## 1 means local procedures can not be accessed from the
## telephone.
## CAUTION:Be absolutely sure before setting PROCSTAT to 1
## SET PROCSTAT 0
##
## Local Procedure Password
## Sets password for local (dial pad) procedure access.
## (1 to 7 ASCII numeric digits). See your telephone's
## Administrator's guide for the default password
## supported by your release.
## SET PROCPSWD 9999
##

 

[ben1234zz]

Hi

Thanks for your post. I already have the setting below in the config file (not commented):

SET PROCSTAT 0

But still no luck.

Thanks
B

 

[Bas1234]

Do you leave the the handset on the hook when you press a key?

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

 

[ben1234zz]

Yes the handset is on the hook