oxygenetic
Technical User
I have a client on Aloha TS 6.2.11 using cashier banking. They are currently using AlohaOCD for specific promotional material. Of course, they also want the redraw of the check on the screen. The problem here is that everything EXCEPT any autogratuities will display. Not only that, the OCD doesn't take the autogratuity into consideration of the transaction. For example, my tab is $10. 15% will be $1.50. My paper check shows my total as $11.50. When I pay at the cashier with a $20 bill, I see (on the OCD)no autograt and that my change is $10. On the operator side, however, the total is $11.50 and the change is calculated as $8.50.
Regardless of the paper check, this poses a problem for their guests. I have upgraded to AlohaOCD v1.0.0.46 which is the latest but this did not correct the issue. OrderPoint! currently only works with QS. I submitted this to Radiant only to find after a few weeks that AlohaOCD has "limited functionality" as it applies to TS. They state that they have documentation explaining this. However, the documentation for the OCD software clearly states that TS is a prereq for this software.
Incidentally, the terminal is a P1510 with the correct base image and a C500 attached.
Anyone know of any fixes or work-arounds?
Regardless of the paper check, this poses a problem for their guests. I have upgraded to AlohaOCD v1.0.0.46 which is the latest but this did not correct the issue. OrderPoint! currently only works with QS. I submitted this to Radiant only to find after a few weeks that AlohaOCD has "limited functionality" as it applies to TS. They state that they have documentation explaining this. However, the documentation for the OCD software clearly states that TS is a prereq for this software.
Incidentally, the terminal is a P1510 with the correct base image and a C500 attached.
Anyone know of any fixes or work-arounds?