Hi all,
I hope this all makes sense.We recently had a power outage, and the end of the day was not ended until the next morning and closed out sales to cash that were not accounted for. All of the terminals were locked, and A forced end of the day was preformed (which most likely should not of been) before any sales happened, resulting in the sales for that day being grouped into the following day I believe. Now all the sales for that day, and the labor for that day are grouped into one day. There are no recorded sales in the BOH aloha computer for the day that the end of the day force happened. Is there a way to fix this?
Thank you in advance!
I hope this all makes sense.We recently had a power outage, and the end of the day was not ended until the next morning and closed out sales to cash that were not accounted for. All of the terminals were locked, and A forced end of the day was preformed (which most likely should not of been) before any sales happened, resulting in the sales for that day being grouped into the following day I believe. Now all the sales for that day, and the labor for that day are grouped into one day. There are no recorded sales in the BOH aloha computer for the day that the end of the day force happened. Is there a way to fix this?
Thank you in advance!