One of my technicians was in the switchroom at a remote site where we have a three-cabinet CS 1000 4.50 system. He called me when he noticed that the two VGW cards in the third cabinet (the only cards in this cabinet) had "S09" on the displays. I attempted to ping the ELAN and use Element Manager to reboot the card, but they were unreachable. I had him reboot one of the cards using the reset button on the front. The cards came back up, but all channels remained in DSBL state. Prior to the reboot I disable the card in LD 32 (DISC 30) prior to reboot then tried to reenable the card but all TNs stayed disabled.
When I tried disabling then reenabling the cards I got a response error that the card command timed out. Prior to resetting the cards I also tried doing a IDC command on the cards which also timed out.
Since these were the only two cards in the cabinet I had him cycle power on that cabinet.
After power came back up I then was able to reenable each TN individually (ENLU 30 x) and the cards are back working. I have another VGW card that was handling the load but am wondering how I could bring all channels up. When I tried disabling then reenabling the cards I got a response error that the card command timed out. Prior to resetting the cards I also.
I am also wondering whether there is a power problem in this cabinet? In nine years and seven cabinets, this cabinet was the only one that I have had to replace a power supply in (last year). I sort of remember that there was a problem with a certain vintage of power supply and as this cabinet was a later add-on to this system.
When I tried disabling then reenabling the cards I got a response error that the card command timed out. Prior to resetting the cards I also tried doing a IDC command on the cards which also timed out.
Since these were the only two cards in the cabinet I had him cycle power on that cabinet.
After power came back up I then was able to reenable each TN individually (ENLU 30 x) and the cards are back working. I have another VGW card that was handling the load but am wondering how I could bring all channels up. When I tried disabling then reenabling the cards I got a response error that the card command timed out. Prior to resetting the cards I also.
I am also wondering whether there is a power problem in this cabinet? In nine years and seven cabinets, this cabinet was the only one that I have had to replace a power supply in (last year). I sort of remember that there was a problem with a certain vintage of power supply and as this cabinet was a later add-on to this system.