After the Blaster Worm network not working - Novice

[atakanoguz]

Hi,

I hope someone can help. I would appreciate any suggestions.

The network consists of 6 Workstations running on XP Professional, and a file/print server running on Windows 2000 Server.

After figuring out the worm infected the computers, all of them were cleaned with Symantec's utility and applied with the patch from MS.

Same thing was done for the Windows 2000 Server.

As I mentioned above, the server is solely used for using shared directories and printing.

Problems from the XP Pro Workstations:

These pc's can access the Internet without any problems, however accessing other PC's on the network - although they are shared- are not possible, including the server listed below.

Problems from the Windows 2000 Server:

First of all, the machine is installed with Service Pack 2. I believe I need to install Service Pack 4?. If so, will it resolve the problems listed below?

1. The server cannot access any other computers on the local network.

2. The server cannot access any websites on the internet.

3. Even though the computer pings other computers on the local network or the internet fine, it cannot ping them with the names (such as

http://www.microsoft.com

or user1).

I believe there are problems with DNS configuration and etc...

I do not have enough knowledge on this problem, although it sounds it can be sorted out easily since it recognizes IP numbers.

Thank you very much for all your suggestions.

Atakan.

 

[Marcs41]

http://vil.nai.com/vil/content/v_100547.htm

to clean manually if still needed.

Apply ALL patches! That should already been done anyway.
Update ALL antivirus, or at least install them if not present. That too should already have been done!

Sorry to say so, but you (or whoever in charge) were asking for it!

Marc
[sub]If 'something' 'somewhere' gives 'some' error, expect random guesses or no replies at all. Please specify details.
Free Tip: The F1 Key does NOT destroy your PC![/sub]

 

[atakanoguz]

Thanks. Actually, I am doing it as a favor to a friend.

I will apply the patches first thing. But, will it solve the problem?

Regards.

Atakan

 

[Marcs41]

Normally yes, that is what they are there for, but get rid of the msblast FIRST!

 

[atakanoguz]

I used the removal tool from symantec and applied the MS patch earlier. It did not fix anything, besides the shutdown problem.

 

[Marcs41]

Do it the manual way, it works. Symantec.. well ..

 

[atakanoguz]

Thanks I will do that first thing. However, are there any additional steps that I need to take following your suggestion?