We just upgraded from CM2.0 to CM6.3 and are using One-x Agent version 2.5. Some of our remote agents say their after call button isn't working but I can't find any difference on their station or agent settings. Is there a setting in the application that would make the after call button not work?
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations John Tel on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
after call button on one-x agent not working
- Thread starter oscar01
- Start date
- Status
Similar threads
- Locked
- Question
- Locked
- Question