Adding IP500 Digital Station

[radder33]

I am attempting to add an IP500 digital station to our IP500 control unit.

We already have some IP 400 digital stations working correctly.

I have added the unit and it has been picked up after a reboot of the system but has a alternate flashing green then red light. I can't see this in any config files as a default behaviour.

When I plug a phone in it doesn't recognise, am I missing something.

 

[tlpeter]

What is the type of the module?
If it is a DS16/30 then is it a DS16/30, a DS16/30A or a DS16/30B?
The B requires version 8.1 and up.


BAZINGA!

I'm not insane, my mother had me tested!

 

[radder33]

The model number on the back is DS16B

In the control unit list I see the control unit is showing version 8.0 and some expansion modules version 10.0

The new unit is showing version 9.0 so do I just need to upgrade the version on the control unit?

If so will this give me significant down time?

 

[tlpeter]

I cannot find it which release they will be supported.
Ask your Avaya business partner as i think you need to be on 8.1.81 or higher but i cannot prove it.


BAZINGA!

I'm not insane, my mother had me tested!