adding external ringer to an extension on MiVB 8.0 1

[Crowtalks]

I have gone brain dead on how to make a ringer ring when the main phone rings apparently...I have a 5330e, ext 3xxx, and I want to add a ringer (SIP ext 9xxx) to ring when the kitchen phone rings.

I don't seem to be able to add the ringer as a key on his phone as a multicall or single line key with "ring" defined, so I am thinking about a personal ring group. It has been years since I worked with personal ring groups and I was thinking that I could build the group with the 3xxx extension number as the group number and then add the ringer as a member, but it tells me the 3xxx is defined elsewhere.

What is the best method to make the ringer ring when the 5330 phone rings?

Thanks, Jim

"If I had known it would turn out like this, I would have become a locksmith" Albert Einstein

NCSS, NCTS, NCTE, CS1000E, Call Pilot
Avaya IP Office
Mitel 3300 Advanced, 5000, SX200, NuPoint, MiCollab, MBG

 

[Lundah]

If it won't let you add the main extension as a PRG, then it already exists as either a PRG or a Multi-device Group. Search for it, and add the ringer to the PRG/MDUG.

 

[Crowtalks]

Ah...of course! All the extensions are built as Multi devices and are owners of Multi-Device groups. I never thought about adding members to them.

Thanks, Jim

"If I had known it would turn out like this, I would have become a locksmith" Albert Einstein

NCSS, NCTS, NCTE, CS1000E, Call Pilot
Avaya IP Office
Mitel 3300 Advanced, 5000, SX200, NuPoint, MiCollab, MBG