Adding a Prefix of 9 to incoming calls

[jh041497]

ok, I have no idea where to start on this so I'm hoping someone who has patience can walk me through it.

I'm trying to add a 9 to incoming calls so that when users are scrolling through their call list they can simply hit dial and it will dial the 9 allowing them to make the call.

In my research about this there are several things I have no clue about?

What is a SPN?
What is a RLI?

Can somebody paint a picture for me and explain to me how to do this? Thanks in advance for your help?

 

[bigindian65]

It will be on your original thread, it goes on your Route - RDB in ld 16 and CDB in ld 15.

Mato' Was'aka

 

[jh041497]

Bigindian65, I appreciate your help. However I have no clue what your talking about, trust me I wish I did. I really only work on M.A.C's and the tie-lines.

I know your probably busy but if you feel up to a teaching lesson I sure could use it.

 

[bignose21]

The prompt in the RDB is DAPC assign it to a table that you set up in LD 15 in FTR. DAPC Yes then add the table. What it does is look at the incoming call type and add the prefix.

You may need to play with it in UK it is quite normal to use 900 for national and 9000 for international even though the result on the display is 901xxxxxx for national and 900 cc xxxxxxx for international.