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Add 5610 Cordless to Mitel 3300

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InnoRyan

IS-IT--Management
May 3, 2013
21
US
I'm trying to add a new 5610 cordless to the system. I can get it to register with the gateway, but I can't seem to figure out how to provide it an extension. Under user and device configuration I see that I can add/change devices and directory numbers. On regular IP phones I can add the MAC address which ties it to that specific phone, but when I switch the device to 5610 (cordless), MAC address is grayed out and I can't figure out how to associate the cordless 5610 IP phone with a user/extension.

There are already inactive extensions that I would like to modify, so it's not a matter of license allocation.
 
It is configured as a SIP phone

**********************************************
What's most important is that you realise ... There is no spoon.
 
Register with the gateway?
The has to register with the MCD (requires available license)
You mentioend originally programmed as a generic SIP device not as a 5610 SIP.
Is the SIP device capabilities index set to 68 (for 5610)?
Did you program the User PIN in user & devices configuration?
 
Yes I see it says 5610 SIP for device. SIP device capabilities index is set to 68. The extension I'm attempting to set it to is 116. There used to be a 5312 IP phone for extension 116, but it's been disconnected. Yes the user pin has been configured. I changed the device to 5610 SIP, but how do I make the 5610 ring when extension 116 is dialed?
 
Have you configured the settings in the gateway?

**********************************************
What's most important is that you realise ... There is no spoon.
 
Yes. I made a new extension 147 for this since 116 is a VM mailbox as well I'm not sure if that will effect it.

Server is local: yes
Account: 147 (DN #)
Password: (pin set in user and device config)
Account Name: SHIP (not sure about this one, I Just used the directory name I chose in user and device config, is there another location where I have to create/assign a username?)
Registrar: IP of MCD
Outbound Proxy: IP of MCD
Authentication Username: 147 (dn #)
 
Have you configured destination for incoming call? Did you reboot stand after config? Have you programmed the multicall in user and config page?

Is 147 showing in programmed IP phones?

What is on the handset display and can you dial out internal/external?
 
I forgot to program the multicall, it started working directly after that, thanks!
 
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