Help, I am currently running an upgrade project from Act v6 to Act 2008 premium and have encountered a number of issues during the conversion process.
To Date i have :-
created a blank copy of the DB within Act v6
Imported the old DB into this blank copy so that i am record manager for all records (was previously an issue due to records that had been deleted leaving orphaned entries).
Run Act Diag against this data which subsequently passed with all green ticks.
Re-index the DB in Act v6 then close Act
Open the DB within Act 2008 and run a custom conversion leaving all modified fields as is, the conversion process halts with the output below.
Converting Groups...
92 of 92 converted.
Converting Activities...
28602 of 28602 converted.
Converting Notes and Histories...
Exception occurred. (Exception from HRESULT: 0x80020009 (DISP_E_EXCEPTION))
Sage support have suggested having the data looked at by a DB repair specialist (at a cost) as it seems that i have already done most of what they would have suggested anyway... i've googled the error code but all this bring back is stuff about sharepoint server... Any ideas anyone.
To Date i have :-
created a blank copy of the DB within Act v6
Imported the old DB into this blank copy so that i am record manager for all records (was previously an issue due to records that had been deleted leaving orphaned entries).
Run Act Diag against this data which subsequently passed with all green ticks.
Re-index the DB in Act v6 then close Act
Open the DB within Act 2008 and run a custom conversion leaving all modified fields as is, the conversion process halts with the output below.
Converting Groups...
92 of 92 converted.
Converting Activities...
28602 of 28602 converted.
Converting Notes and Histories...
Exception occurred. (Exception from HRESULT: 0x80020009 (DISP_E_EXCEPTION))
Sage support have suggested having the data looked at by a DB repair specialist (at a cost) as it seems that i have already done most of what they would have suggested anyway... i've googled the error code but all this bring back is stuff about sharepoint server... Any ideas anyone.