ACS Battery Backup 1

[Kinneman]

In a prior post discussing a Partner ACS R7 processor, I read a comment saying "...the batteries don't do anything other than keep the "Replace Batteries with Power On" message off of Ext. 10 and 11."

Can someone elaborate a bit more about the batteries not storing the processor settings? Is this a bug or design defect - in some - or all ACS units or ? Is it still an issue with the R8's?

Thank you

 

[TouchToneTommy]

The purpose of the AAA batters is to keep the programming intact during a power failure, and when the batteries die, Ext. 10 and 11's display change from the Date and Time to "Replace Batteries with Power On".

The first R7's released would lose their programming during a power failure, even with good batteries installed. Avaya came out with a software fix for a hardware problem - when powering on, the system would check for a valid backup on the PCMCIA card, and do an automatic restore from that. So the purpose of the batteries from that point forward is to keep the "Replace Batteries With Power On" display off of Ext. 10 and 11.

 

[Kinneman]

Thank you - I still have a question please. Since the software fix was done for a hardware problem in the R7 early release, Did Avaya fix this hardware problem with a hardware solution by the R8 version?

 

[Westi]

nope, R8 is just a firmware upgrade on R7 hardware.
The way they fixed the R7 problem was to reload a backup when starting up and R8 is doing the same thing.
Still, IMHO, one of the best little systems out there.

Joe W.

FHandw, ACSS (SME), ACIS (SME)


ôThis is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter

 

[Dexman]

I'll stand corrected if this isn't quite right, but, the R7 and R8 processors also have the ability to save configurations internally. So if there is no PCMCIA card present, the processor will look inward for a stored configuration.

My preference is to have configurations saved both ways. If you lose the processor and do not have the PCMCIA card you'll end up having to reprogram the replacement from scratch.

I "FEATURE 00"

http://dexman.webs.com/

 

[Kinneman]

Assuming an ACS R7 system has lost it's programming, does this automatic restore occur 100% automatically so that the phone system is restored an operational like nothing happened once power is restored?

Also, is there a way to block it so that it will not restore on a one time basis?

Last - does anyone have documentation that talks about this in detail? I dug around in the Avaya documentation for ACS processors and I couldn't find anything about this.

Thanks,
Kinneman

 

[Dexman]

The original firmware that came with the R7 processor did not auto load upon power up. That feature came with the first patch and was included in all remaining firmwares. I don't think that it can be overridden, but, I'm not sure why an auto reload would not be desired.

I "FEATURE 00"

http://dexman.webs.com/

 

[Kinneman]

Thanks for your feedback Dexman. The reason it would not always be preferred is if someone wanted to default the system to resell it or move to a different location. Another reason would be if the "auto reload" file was defective and caused problems after an earlier restart.

This forum is the best! I've learned a lot because of the willingness of others here to share what they know.

 

[oldphonedoctor]

If you want to clear out the programming, just do #989 and type CLEAR (25327) to return the ACS to default settings.

 

[Dexman]

Almost.....

That is the procedure to reset the voicemail. The processor is different.

I "FEATURE 00"

http://dexman.webs.com/