I have a ACS 8.0 on my test bench that I took in for spare, emergency use. When I got the unit it was set up in the Hybrid mode with 6 CO lines in pool 880. It was working fine in that mode. My goal is to set the unit up in the key mode with 5 lines and make everything factory default. This way if it is needed because of a customer system crash it will be ready to go.
So here is what I did, first I removed all programming pertaining to pooled/ Hybrid mode, #313 # 314 #315 etc,
Then I brought the system back to key mode #198 863285 1....I did it that way just because I thought it would be a good idea. I also did a #989 25327 to reset back to factory defaults.
At that point I was in Key mode but here lies the problem. When in Key mode, if any station within the ACS 8.0 goes off hook on any line, and then touches another outside line button while off hook [ line 1---thru 5 ] the station user hears a click, and the display goes dark,the line is dropped and then the line light comes back green and then the display comes back to life. You can do this with any combination of lines.
By the way the unit is a stand alone, not in a carrier.
So at that point I put the system back into Hybrid mode and assigned 5 lines and then used Px 10 to test the 5 lines. They were fine when going off hook, no cut offs and the display stayed on as I tested each line.
Now I put the system back into Key mode and factory default and my trouble came back. The system is in trouble when in key mode.
Soooo, now I used my 7.0 flash card and brought the system back down to a 7.0, While it is a 7.0 and in Key mode everthing works great!.
Just for grins & giggles I brought the system back to a 8.0 with another upgrade flash card and while in key mode as 8.0 the trouble is back.
Bottom line, The unit works fine as a 7.0 in Key mode but as soon as you make it a 8.0 in Key mode the trouble comes back.
My guess is that my programming chip in the unit is corrupted.
Anyone have an opinion.
Thanks
Rich
So here is what I did, first I removed all programming pertaining to pooled/ Hybrid mode, #313 # 314 #315 etc,
Then I brought the system back to key mode #198 863285 1....I did it that way just because I thought it would be a good idea. I also did a #989 25327 to reset back to factory defaults.
At that point I was in Key mode but here lies the problem. When in Key mode, if any station within the ACS 8.0 goes off hook on any line, and then touches another outside line button while off hook [ line 1---thru 5 ] the station user hears a click, and the display goes dark,the line is dropped and then the line light comes back green and then the display comes back to life. You can do this with any combination of lines.
By the way the unit is a stand alone, not in a carrier.
So at that point I put the system back into Hybrid mode and assigned 5 lines and then used Px 10 to test the 5 lines. They were fine when going off hook, no cut offs and the display stayed on as I tested each line.
Now I put the system back into Key mode and factory default and my trouble came back. The system is in trouble when in key mode.
Soooo, now I used my 7.0 flash card and brought the system back down to a 7.0, While it is a 7.0 and in Key mode everthing works great!.
Just for grins & giggles I brought the system back to a 8.0 with another upgrade flash card and while in key mode as 8.0 the trouble is back.
Bottom line, The unit works fine as a 7.0 in Key mode but as soon as you make it a 8.0 in Key mode the trouble comes back.
My guess is that my programming chip in the unit is corrupted.
Anyone have an opinion.
Thanks
Rich