MitelAvaya
Technical User
I've got a guy that sometimes works from home and has a TW set setup for ACD. He keeps leaving himself logged into the handset but forgetting to logout, comes into the office then can't login to his office handset.
Are there any ways to log his agent out via the 3300 or CCM remotely without the handset his agent was logged into being plugged in?
On a 3300, MCD4.0sp3 with CCM ver 5.5
Thanks!
Are there any ways to log his agent out via the 3300 or CCM remotely without the handset his agent was logged into being plugged in?
On a 3300, MCD4.0sp3 with CCM ver 5.5
Thanks!