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ACD Primary line pickup

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tnjwinters

Programmer
Jun 15, 2005
390
US
On an ACD set, can you set the Primary DN to be answered when you pick up the handset?
 
Yes, LPK X where X is the last key you want to pick up
 
I got it to work but, it's key 03 that is the last key or the primary DN and I have to set LPK to 4 in order for it to work. Not sure why that is?
 
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