tnjwinters
Programmer
On an ACD set, can you set the Primary DN to be answered when you pick up the handset?
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
ACD Primary line pickup
- Thread starter tnjwinters
- Start date
- Status
- Thread starter
- #4
tnjwinters
Programmer
I got it to work but, it's key 03 that is the last key or the primary DN and I have to set LPK to 4 in order for it to work. Not sure why that is?
- Thread starter
- #6
tnjwinters
Programmer
True, true. Thank you guys for the help.
- Status
Similar threads
- Locked
- Question