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accessing the avaya definity with a laptop thru the terminal connection

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ladytelcom

ladytelcom

Vendor
Nov 27, 2013
27
US
Hello, I have an old avaya definity that the terminal went bad and I tried connecting with my laptop thru avaya site admin and could connect but could not get the login prompt to come up to log in. So I tried hyper terminal and could log in but could not get the function keys to work tried every setting I could change with no success. Any one have the settings that will work. I even downloaded hyper access to try it was the same as hyper terminal but the screen was worse. Thanks for any help
 
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Did you set your ASA setting to "Direct Connect through serial port", then select the correct COM port?
Sometimes when you connect and you just see the blue screen, wait a few seconds then press the "Enter" button two times and the login prompt may come up.
You can also try lowering the baud rate and play with the port settings.
 
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Hi Yes I made sure I am on direct connect and that the com port is the correct one and the baud rate. On hyper terminal I even tried the auto detect and it connects as vt100j @ 9600-8-n-1. it lets me log in but I can not get the function keys to work. I can type a command but it will not let me execute them. my options were for them to act as terminal keys or windows keys. I tried both and still no good. On avaya site admin it says I have connected but it does not respond to pressing the enter key or any typing.
 
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Sounds like you may need to set your default emulator. Try setting it to 4410.
 
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manual keys for 4410 and 4425 are below:

KEY ESCAPE SEQUENCE

Clear Field EscOS
Help EscOT
Next Form EscOU
Next Page EscOV
Previous Page EscOW
Submit (enter) EscOR
Cancel EscOP
Refresh EscOQ
Edit Escf6
GoToPage EscOr


A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
 
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Code: 
4410/4425
        KEY             ESCAPE SEQUENCE

Clear Field             EscOS
Help                    EscOT
Next Form               EscOU
Next Page               EscOV
Previous Page           EscOW
Submit (enter)          EscOR
Cancel                  EscOP
Refresh                 EscOQ
Edit                    Escf6
GoToPage                EscOr

513/715

        KEY             ESCAPE SEQUENCE

Clear Field             Esc[J
Help                    EscOm
Next Page               Esc[U
Previous Page           Esc[V
Submit (enter)          EscSB
Cancel                  EscOw
Refresh                 EscNa
GoToPage                EscOr
Edit                    Escf6

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
 
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TuTTY works well too and it has ATT513 emulation
 
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If you can find a download of Avaya's terminal emulator, it works great. Has a 4410 emulation.

Clowns to the left of me, jokers to the right, here I am, stuck in the middle with you.
 
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Thank You AvayaTier3, the Esc codes worked sometimes it took a few tries to get it to take but managed to get in change the time, verified the 911 calls are supposed to alert the console.

new problem
They do not have a console they are using 2 8434Dx phones as their front desk phones. I went thru the programing for the phones and could not find a way to program the alert key on them. They do not remember ever having a console. Is there a way to program the 911 to alert the front desk phones instead to the console? Or do I need to try to find a console and hook it up somehow. Thanks
 
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You can add a button called Crisis Alert. I think the button is programmed as crss-alrt and it will work on the 8434 phone. When someone dials 911, the phone with that button will beep and flash and display the phone extension and name of the person who dialed 911. You need to press the Crisis Alert button 3 times to clear the alarm.
 
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I tried adding it but it said it was not a valid option. i used help command and went thru every button option but did not see anything it is an old system. Was hoping I was just missing something or that there is another area that I need to program to get the button to be available.
 
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Try this link

Crisis Alert link

Code: 
change system-parameters crisis-alert                           Page   1 of   1
                         CRISIS ALERT SYSTEM PARAMETERS

ALERT STATION
    Every User Responds? y

ALERT PAGER
            Alert Pager? y
  Originating Extension:
# Enter unassigned extension
      Crisis Alert Code:
# Enter up to 3 digits to identify a Crisis Alert pager message
                Retries: 0
    Retry Interval(sec): 30
            Main Number:
# Enter number, no ARS code, up to 15 digits, can use dash to separate digits
                          ** Do not include ARS Access Code in Pager Number **
                          Pager Number          Pin Number
                       1:                    1:
                       2:                    2:
                       3:                    3:

                  DTMF Duration - Tone (msec): 100  Pause (msec): 100
--------------------------------------------------------------------------------
change system-parameters crisis-alert                           Page   1 of   1
                         CRISIS ALERT SYSTEM PARAMETERS

ALERT STATION
    Every User Responds? y

ALERT PAGER
            Alert Pager? y
  Originating Extension: 1035
      Crisis Alert Code: 123
                Retries: 0
    Retry Interval(sec): 30
            Main Number: 555111222

                          ** Do not include ARS Access Code in Pager Number **
                          Pager Number          Pin Number
                       1: 222333444          1:
                       2:                    2:
                       3:                    3:

                  DTMF Duration - Tone (msec): 100  Pause (msec): 100
--------------------------------------------------------------------------------
list extension-type 1035 count 10                                      Page   1

                            EXTENSION TYPE

                                                         COR/      Cv1/
        Ext            Type/Name                         COS  TN   Cv2
        ---            ---------                         ---  --   ----
        1035           phantom-user                           1
                       Crisis Alert
--------------------------------------------------------------------------------
list usage button-type crss-alert

  Station Extension    1502                   Button 4
  Station Extension    1501                   Button 4
  Station Extension    1500                   Button 4
  Station Extension    502                    Button 5
  Station Extension    501                    Button 8
  Station Extension    2000                   Button 4
  Station Extension    1036                   Button 4
  Station Extension    1010                   Button 5
  Station Extension    1007                   Button 5
  Station Extension    1000                   Button 5
--------------------------------------------------------------------------------
add 11 crss-alert buttons
Button type does not meet min or max requirements

change system-parameters special-applications                   Page   4 of   8

     (SA8608) - Increase Crisis Alert Buttons (S8700 only)? n

SA8608 - Increase Crisis Alert Buttons S8700 only
Currently, CM is limited to 10 Crisis Alert stations on the S8700 platform.
(This is in addition to the 28 Attendant Console capacity), each of whom may
have a Crisis Alert button. This enhancement will expand the capabilities of the
S8700 platform to allow for up to 250 total Crisis Alert stations.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
 
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Thank You again, I will try this as soon as I can get by there again.
 
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also in your ars I believe an entry needs to be made for 911 and set as alert.

acss sme acis sme acss cm 5.2.1 acss cm and cmm acss aura messaging.
 
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