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Access Code Question 4

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pikk67

pikk67

IS-IT--Management
Nov 10, 2004
204
CA
I have a Norstar MICS here and also run an Asterisk box in front of it. I won't explain why...it would take too long but let's just say, we use it for SIP. In any event...here's my problem.

As with most systems such as ours, to gain access to an outside line, you have to dial a 9 (or whatever). We do this for outside linepool access to our T1. However, when we need to dial into the Asterisk box to get our voicemail...we need to dial an 8. The problem is...the Norstar expects 7 to 10 digits to be entered after the '8' but we only have to dial 3 more. Is there a way to tell the Norstar to only expect 3 digits after the 8 has been dialed?

is this programmable somewhere? I've looked and looked but didn't see anything.

TIA

P'
 
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Maybe this will work. Build a Route and mark it as Private then point the 8 to go out that Route. Go into System Programming and set your Private DN Length to whatever you need it to be.
 
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Hi

Thnx for the fast reply. I looked at the routes and I'm not 100% sure how to set it up...at least not where to designate 8 to point to it. Can you elaborate a bit?

Thanks again!
 
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1)If you are using 8 as a Pool access code then unassign it.

2)Go to Services and under Routes build your Route and have the Route go out the Pool that your lines are in and mark the route as private.

3) Go to Desti Codes and build a Desti Code of 8 and point it to the Route that you just built.

Good Luck
 
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Hi Again

Well...I tired this and it doens't seem to work. When I dial 8...it jsut grabs the digits in the Route and dials them right away. I also can't find where to set "Private DN" length. Only general DN length for the system.

I was hoping that by using 8 an the route...it wouldn't wait for more digits but it still has a pretty long delay.

Any other thoghts?

Thanks again...you've been a great help! :)

P
 
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hawks...

Thanks for all you help! I've figured it out. You certainly pointed me in the right direction. I was stumped for a while when it didn't work with the route and dest code I created but I soon found the problem. The Private DN length was too short (3) instead of the 4 I needed. Changed it and everything works like a champ.

This forum and it's users are indispensible!!!!

Pikk :)
 
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Hawks,

I have another question...this one's a bit tricky.

Now that I have my route setup, I've run into another issue. As I made everyone aware yesterday, I'm running an Asterisk PBX in front of my Norstar. My problem now is trying to pass the calling sets ID to the Asterisk box so that when an outbound call is placed, I can capture the set that made the call and send it along with the outbound call.

Is there away in the Norstar for me to prgram the calling sets ID to be passed as soon as it is dialed? Keep in mind, my set has to dial the Asterisk box first and then it's handled from there. This might be comletely undable but I thought I'd ask anyway.

Tnnx

P'
 
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Hey everyone

Just to update you all...I got everything working as planned! The OLI thing did the trick for the CID and the routes work great for the other stuff.

Thanks again to all who replied! This is a fantastic place for great help!

Pikk :))
 
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Who said anything about analog lines? :)

No...this is on a PRI. It's actually kind of a funky setup.

We have a Bell MegaLink running into our Asterisk PBX and then out to our Norstar. This allows us to run our own custom IVR's internally using SIP instead of digital or analog ports. It's quite something. Really slick.

Have a good one,

P'
 
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Hi

Sure no problem. We are connecting our T1 (PRI) directly to the Asterisk PC thru a T1 interface board and coming out of the same board (network side) to the DTI on the Norstar. Essentially, the Norstar sees the connection as if it was from the C/O thru some emulation in the Asterisk PBX.

Reasons why we did this? As you are probably aware, the Norstar...at least older units, do not support Disconnect on their analog ports. Because we use our own custom IVR's with Dialogic vocie hardware, we had to run them thru older VMI boxes to get disconnects. This proved to be a little risky and troublesome at times. So, our only two options were to upgrade to the new BCM with the Analog Plus boards or...switch our whole solution over to SIP. We are a telephony company and specialize in MS Speech Server and VoIP so this was a no brainer. Asterisk is virtually free and the SIP solution is far better and more seamless. Plus...we didn't have to trash our 35+ Norstar phone sets in favour expensive SIP phones. :)

Have a good one!

P'
 
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hey...

I got another sticky one. Now that I have the whole thing working as I want, I now need to set a restriction on one of our phone sets (reception phone). However, because I use Target lines assigned to every set, I cannot seem to restrict this set from outbound dialing. For our setup, a person has to dial 9 and then their number. For our internal extensions...we need to put an 8 infront of them so as to utilize the Asterisk. But as I just mentioned...this poses a problem with restricting a certain set to not allow outbound calls.

Confused? :)

Ok...bottomline is, I need to restrict outbound dialing on one set only and only if they try to grab the linepool by pressing 9 first...8 still has to work.

Any ideas?

TIA
Pikk
 
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Hey powerflower.....


You've been a big help in all of this so I have another qestion. Now that I have all this working, is there any possible way of doing what I asked the other day? It's in this forum and it involves blocking only outbound daling for a this one phone only.

TIA,

Pikk
 
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two ways to do it. easiest is to deny access to the "dial 9" line pool in T&S for the one DN.

If you want limited access such as deny all except 911 calls. you will have to set up dialing restriction filter, restrict 9,any,any,any... exception 9911 and apply the restriction under T&S for that DN.

M
 
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Thnx for the quick reply,pf.

Here's my dilemna though. I can't do the first one cuz I need to give LP access so that the set is able to dial '8' to access the Asterisk box (long story). So I tried the restriction filter but I don't think I got it right. Do I use Set/Line filters? I find the filter setup a bit confusing...not very intuitive these Norstar systems.

Thanks again! Really appreciated.

P
 
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Is there an access code they must dial in order to get an outside from the *?

You set up a dialing filter... example filter 5 which unused. Don't use 2 or 3 they are the default filters for lines and sets. In the restriction field put 8 plus the outside line access code. This will deny access to outside but allow dialing of exts in the *. Then under set restrictions enter the filter number in the day (and night fields if you're using ringing services at night).

M
 
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