AAM Different Message Stores 1

[popenator]

Hi All
Is it possible to have an AAM with 2 different message stores.
The reason I ask is that we share a CM with other tenants in the building running MM with exchange backend for my company and and Intuity LX for all the other tenants.

We want to consolidate into one voicemail solution i.e. AAM, but dont want to have to add hundreds of extra users into our Active Directory. Hence, a mixed message store would be ideal, Exchange for us and Avaya Message store for everyone else

Is this possible? Or any other advice on how to achieve what we're after.

Cheers

 

[KenMeans]

Yes you can

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[popenator]

Hi Ken
Please can you point me in the direction of the relevant documentation, I'm lost in it at the moment.

Thanks

 

[popenator]

Any specific detail on this would really be helpful.
Thanks

 

[KenMeans]

I'm not sure what you need to see. It uses Avaya message store and can be configured to use Exchnage as well (2007 2010 2013)

http://www.avaya.com/usa/documents/avaya-aura-messaging-uc4498.pdf

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[popenator]

What I needed to get a grip on is how its configured and how you define whether a subscriber belongs to the Avaya message store or the exchange message store.

 

[KenMeans]

When you add the user you select Exchnage or Avaya message store. Its that simple.

As for configuring the AAM that is easy. The hard part is setting up your service account for Exchnage to allow the proper permissions.

Do you not have access to the Avaya support site?



Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[popenator]

Yes I have access to the Avaya Support site.
I was expecting a much more complex answer than you just select Exchange or Message store to be honest, but if it really is that simple i'm surprised and really pleased!

 

[KenMeans]

You can also use AD look up to add a user that will use Exchnage

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[popenator]

Thanks very much.