dclark1111
Technical User
Hi all,
I seem to have fallen into a very similar problem as this thread. . I couldn't add to that thread, so forgive me for starting a new one. The problem I am seeing is when I hit the AADS server via web browser, the dynamic configuration shows the following, just like the thread before.
## SIP details (SIPUSERNAME, SIPDOMAIN, SIPHA1) that satisfies the requirements (COMM_ADDR_HANDLE_TYPE = null and COMM_ADDR_HANDLE_LENGTH = null) are not found on SMGR.
I am prompted for user creds. I enter email address and password.
From what I read, this is because the user is not found on SMGR. Although I have the user and SMGR sync'd with LDAP using mail as loginName. The user has the on the Identity tap - Login Name as email. On the communication Profile tab, the communication Address has 1 variable - Avaya SIP with 5 digit extension and domain defined.
AADS is sync with LDAP as well. In the modify attribute mappings, I have mapped SMGRLoginname to mail.
I have tried to specify COMM_ADDR_HANDLE_TYPE & COMM_ADDR_HANDLE_LENGTH in my Dynamic configuration file. Save the config and published to all users/devices.
At this point, I am a bit lost. I have tried looking through log files and don't have a next place to look. Any pointers would be a huge help.
SMRG 8.1.3 and AADS 8.1.4.
I seem to have fallen into a very similar problem as this thread. . I couldn't add to that thread, so forgive me for starting a new one. The problem I am seeing is when I hit the AADS server via web browser, the dynamic configuration shows the following, just like the thread before.
## SIP details (SIPUSERNAME, SIPDOMAIN, SIPHA1) that satisfies the requirements (COMM_ADDR_HANDLE_TYPE = null and COMM_ADDR_HANDLE_LENGTH = null) are not found on SMGR.
I am prompted for user creds. I enter email address and password.
From what I read, this is because the user is not found on SMGR. Although I have the user and SMGR sync'd with LDAP using mail as loginName. The user has the on the Identity tap - Login Name as email. On the communication Profile tab, the communication Address has 1 variable - Avaya SIP with 5 digit extension and domain defined.
AADS is sync with LDAP as well. In the modify attribute mappings, I have mapped SMGRLoginname to mail.
I have tried to specify COMM_ADDR_HANDLE_TYPE & COMM_ADDR_HANDLE_LENGTH in my Dynamic configuration file. Save the config and published to all users/devices.
At this point, I am a bit lost. I have tried looking through log files and don't have a next place to look. Any pointers would be a huge help.
SMRG 8.1.3 and AADS 8.1.4.