I have an Option 11 with one attendant console. My customer wants calls waiting to be answered to forward to the auto attendant (call pilot) after 4 rings when the attendant is on a call. I set the AADN to the call pilot (4444) and it isn't working. The books refer to the timer settings, which I cannot locate. Am I on the right track with what I am trying to accomplish? I see the timers for attendant queuing but I don't think that applies as there is no ACD function here. Somehow when programming the AADN I caused the console to show busy when pressing the night service key, found I had to reboot to get that back to normal.