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A problem of hanging up calls in Panasonic kx-tde600

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maical Jm

Systems Engineer
Aug 26, 2024
7
Hello fam! I would like to get assistance from you. I have a panasonic kx-tde600 pbx with a problem of dropping/ hanging up calls after 5 minutes
 
Last edited:
Check PBX Configuration -> 7 Class of Service ->1 COS Settings -> CO and SMDR Extension to CO Line Call Duration Limit is set to disable on all your trunks.

Check PBX Configuration -> 3 Group -> 1 Trunk Group -> 1 Trunk Group Settings -> MAIN set your trunk group ext to co duration time to None
 
Check PBX Configuration -> 7 Class of Service ->1 COS Settings -> CO and SMDR Extension to CO Line Call Duration Limit is set to disable on all your trunks.

Check PBX Configuration -> 3 Group -> 1 Trunk Group -> 1 Trunk Group Settings -> MAIN set your trunk group ext to co duration time to None
I tried all that but the problem still exists
 
Trace the call and see the cause of the problem.
 
Make a call on the sip trunk. Then download sip trace in utility. Should see what is happening to make the call hang up.

What firewall are you using on the network
 
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