A problem of hanging up calls in Panasonic kx-tde600

[maical Jm]

Hello fam! I would like to get assistance from you. I have a panasonic kx-tde600 pbx with a problem of dropping/ hanging up calls after 5 minutes

 

[obtsystems]

Is it a sip trunk or a call across a gateway

 

[maical Jm]

Is it a sip trunk or a call across a gateway

It is a sip trnk

 

[daddybadger]

Check PBX Configuration -> 7 Class of Service ->1 COS Settings -> CO and SMDR Extension to CO Line Call Duration Limit is set to disable on all your trunks.

Check PBX Configuration -> 3 Group -> 1 Trunk Group -> 1 Trunk Group Settings -> MAIN set your trunk group ext to co duration time to None

 

[maical Jm]

Check PBX Configuration -> 7 Class of Service ->1 COS Settings -> CO and SMDR Extension to CO Line Call Duration Limit is set to disable on all your trunks.

Check PBX Configuration -> 3 Group -> 1 Trunk Group -> 1 Trunk Group Settings -> MAIN set your trunk group ext to co duration time to None

I tried all that but the problem still exists

 

[maical Jm]

I tried all that but the problem still exists,are there any more settings I can check and adjust?

 

[WilsonKWChan]

Sometimes, these kinds of issues are fixed in updates.

 

[Mike_K]

Trace the call and see the cause of the problem.

 

[obtsystems]

Make a call on the sip trunk. Then download sip trace in utility. Should see what is happening to make the call hang up.

What firewall are you using on the network