A 'purchasing genius' got a 'good deal' on a used timberwolf library, and got the hardware plugged in. Unfortunately, we have no technical support, and are at a loss as to how to establish the robotics. Currently using Omniback package for a HP DLT7000 library. In a pinch, we use the 'mc' command to interrogate and manage the library. Neither of these seem to work with the storagetek library. (MC command returns 'IO Error'...strangely, it worked the first couple of times...however, it took minutes to return a result, while HP libraries tend to return result in fractions of a second). Anybody have any hints, tips? Please respond to <A HREF="mailto:ryan-trusty@idexx.com">ryan-trusty@idexx.com</A>