9620 Call Logs

[cwire]

I have a customer who uses 9620 phones - he has one user who makes many outgoing calls a day. He's asking if there is a way to export the call logs from this one phone to a file - obviously he doesn't want to go to the expense of a full-blown CDR install. I don't have a 9620 to play with - mine is a 4621 so I don't know how many calls the 9620 log will hold. Thanks!

 

[gwebster]

Assuming configured correctly, the call logs are part of the backup file on the http server.

 

[montyzummer]

you can also affect this setting in the 46xx settings file look for call log and you will find it.

APSS (SME)
ACSS (SME)
ACIS (UC)

 

[cwire]

Thanks gweb and monty - I'll pass this to the customer - he's a network guy so he should be able to locate the files.