911 out-dial access number

[trslater1]

Norstar (MICS) 6.1 version
Configure PBX to route the 911 and 9911 calls to PSTN Access number 18443325217
4 copper lines
all run thru the PBX with dial 9 access
where do you add the dial out access number

 

[curlycord]

Under "Routes" there is an entry for a phone #.

 

[trslater1]

how do I assign the route to 911 and 9911 I made Route 002 the dial-out number.
currently, the lines are Route 001

 

[curlycord]

Off hand I am thinking...
Since Dest code 9 is taken then you cannot add 91 (911, 991 etc), 92, 93 etc
But what about 9A?
I think A (Any) is the trick here.

9 - Rte 001 - Absorb 1 (9 is absorbed) Delete this current one

Use these instead
9A - Rte 001 - Absorb 1 (9 is absorbed)
911 - Rte 002 - Absorb ALL (all digits are absorbed) - External# 911
9911 - Rte 002 - Absorb ALL (all digits are absorbed) - External# 911

Testing
Instead of testing with 911 (not allowed unless given a warning through proper channels), use 311 (city issues) or 611 (repair) as the external # since they give an auto attendant.
Also, test with 8 so not to disturb others from dialing out with 9.
ie
8A - Rte 002 - Absorb 1 (8 is absorbed)
811 - Rte 002 - Absorb ALL (all digits are absorbed) - External# 611
8811 - Rte 002 - Absorb ALL (all digits are absorbed) - External# 611

I hope this seem right?

 

[trslater1]

I changed the 91
911 - Rte 002 - Absorb ALL (all digits are absorbed) - External# 18443325217
911 - Rte 002 - Absorb ALL (all digits are absorbed) - External# 18443325217

I still haven't got it working
where is 9A Absorb 1
911 Absorb all
9911 Absorb all
I know where the routes are under the Routing Service route 002 which is the dial-out number 18443325217 use pool A
next is Dest code which I can't put a 9 in there
The dialing plan for the public is the length of digits 1 is 10 etc..
Line Restrictions
Restrn filters 01 9A deny 9A override 9A
Restrn filters 02 911 deny 911 override 911
Line Restrns Normal 01

At this point, I'm lost since I haven't done this for years but I have to get back into it.

 

[curlycord]

"I changed the 91"
I don't know what that means.

"where is 9A Absorb 1"
Not sure I understand the statement but you need to create it if you meant to say "you dont see it"

"next is Dest code which I can't put a 9 in there"
I dont understand, put a 9 in where?

I said to delete dest code 9 then create 9A, then 911 then 9911.

"The dialing plan for the public"
The Prefix is the dest code, add the length of the dest code plus the length of the number to be dialed to get your DN Length
9911 would need
Prefix = 9911 --------- DN Length = 15
That's 9911 18443325217

This is where BCM Monitor comes in handy eh?
You get to see what is sent out or not sent out in the string.

Line Restrictions
I don't know that you need to be adding those entries.
If 9 is not restricted then no sense adding any overrides?