babytech2009
Technical User
All,
Hello we had a number port to a new PRI the other day. We went to test 911 however when calling out. The site was not able to dial 911 or 9911. I checked in LD 90 the (AC1) the SPN and it did not pull up anything on the PBX. As well it did not show any other SPN besides SPN 911 I find that odd.
My other sites do have SPN showing on the system.
Here in VA
SPN 911
FLEN 0
INPL NO
CLTP NONE
RLI 3
SDRR NONE
ITEI NONE
And for NPA LD 90 for the site that has the SPN(VA) and the other (MA)none working.
VA
Has no NPA 1911
RLI X
SDRR NONE
ITEI NONE
MA-none working 911
no NPA 1911
RLR x
SDRR NONE
ITEI NONE
What am I missing to get it to work?
I am unsure if it worked before we had to change carriers, and unsure what the vendor we had for years before they were off the contract would not have it in there.
All are sites are the same systems. So I would think have similar programming at least in the case for 911 service if needed at the location.
Thank you in advance.
Hello we had a number port to a new PRI the other day. We went to test 911 however when calling out. The site was not able to dial 911 or 9911. I checked in LD 90 the (AC1) the SPN and it did not pull up anything on the PBX. As well it did not show any other SPN besides SPN 911 I find that odd.
My other sites do have SPN showing on the system.
Here in VA
SPN 911
FLEN 0
INPL NO
CLTP NONE
RLI 3
SDRR NONE
ITEI NONE
And for NPA LD 90 for the site that has the SPN(VA) and the other (MA)none working.
VA
Has no NPA 1911
RLI X
SDRR NONE
ITEI NONE
MA-none working 911
no NPA 1911
RLR x
SDRR NONE
ITEI NONE
What am I missing to get it to work?
I am unsure if it worked before we had to change carriers, and unsure what the vendor we had for years before they were off the contract would not have it in there.
All are sites are the same systems. So I would think have similar programming at least in the case for 911 service if needed at the location.
Thank you in advance.