Cjbuechler
IS-IT--Management
I have an 860N printer that will print fine and then suddenly stops printing and gives me a "Paper Jam - Remove Paper Tray to Clear". This is from the main paper tray and when I open it there is no jam....a single sheet of paper is sitting on the seperator pad but nothing is really jammed. The maintenance kit was changed a couple months back and is almost brand new since the printer is hardly used. I've had the pickup roller and seperator pad replaced and a cleaning done as well as tried new paper and made sure it didn't have too much paper and it still does this. It doesn't matter what I print or where the print job comes from it still does it.
Any ideas?
Any ideas?