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7449 cordless not accessing the line

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babajoe

Technical User
Jan 22, 2010
12
CA
Hi everyone. I am having trouble making a cordless 7449 (DMC320 connected to BCM400)access the second line. The DN should access 2 lines. The problem is when the first is taken, it cannot grab the second. BCM configuration is OK as I said but the weird thing is that the DN on BCM400 is set to Ring only and I could not change it.
 
Ring and Appear, ring and appear, ring and appear...

DocVic
Dedicated to Nortel Products till the end.
Need help? Call Me Now!
 
I know, DocVic. But that is exactly my problem. I cannot change it to Appr&Ring. Is the DMC320 responsible for that or is it supposed to be like that?
 
Dumb question......do you have the wireless DN set up for 2 intercoms?

I'm not sure what you mean by "The DN should access 2 lines" though. Are you referring to internal extensions or external lines? Are you using analog or digital trunks?

Sorry for all the questions, just trying to get a better understanding of what's happening.
 
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