Clive Morgan
Systems Engineer
Hi Guys,
Please help me, I have a Mitel 6920 which I would like to configure as an ACD phone to enable agents to log in and out. It is not a case of ticking the box like you do for the 52xx/53xx phones. According to the Mitel leaflet on the phone it is ACD capable but I can not find any instructions on how to convert it. Thanking you in advance
Regards
Clive