6.61 for Linux> media group busy

[lipperman]

Hello,
I had to install ArcServe6.61 for Linux on a new server running RedHat6.2 with a new Dell 120T Powervault. Installed the latest device patch from ArcServe, sourced my profile to set the ArcHome environment. ArcServe sees the tapes, etc, everything looks groovy. When I submit a simple backup job, I get the following error:
"The media group you submit to is busy. Run now job can only be submitted to a non-busy media group."
No other jobs have been scheduled: this is the first job on a clean install. Any ideas on what could be causing this?

 

[ARCserveGuru]

have you defined any media groups? If you have then make sure your poointing at it and vice versa if you haven't.

guru

 

[lipperman]

When I schedule a job in the Backup Manager>Method/Schedule>Media rules, I can enter the Media Pool Name. When I 'Tab', it completes the Media Pool Information data. Backup Manager>Destination lists this pool, and the individual tape names correctly. So that seems to be set right. I am not getting any other errors, and astatus reports the services are running.

 

[lipperman]

Solution found:
On the ArcServe server, this one running Linux RH6.2, make sure that the loop-back address (127.0.0.1)is listed in the /etc/hosts file. Standard OS installs will have it listed, but it was removed on this particular machine. (!)ArcServe 6.61 obviously needs it. Thanks for your help on this anyway, Guru!